Quick Guide – Terms
iPlum Business Calling & Texting
How to Fix or Update Billing in iPlum Web Portal
How to Set Up iPlum Phone Tree & Extensions
How to Port a Number into iPlum
How to Enable Auto Reload in Web Portal Billing
How to Do Call Recording Using iPlum
How Does iPlum Multi-user Team Master Account Work?
How to Set Up a Fax Line, Send and Receive Faxes
How does iPlum call forwarding work?
How to Set Up Multiple iPlum Numbers in One App or Web Portal
How to Add, Edit or Create New User & Shared User Accounts
What Is a Shared Line?
How to Change Web Session Settings
How to Make or Receive Calls Using iPlum Web Portal
How to Change Call and Text Alert Notifications
How to Set Up "Out of Office" Message in iPlum
Text Messaging Registration
CMS Compliance Requirements for Insurance Brokers
How to Stop Spammers by Creating Free Phone Tree
How to Stop Spam Calls without Changing Cell Phone Number
How Does Music on Hold (MOH) Work?
Mobile Communication Compliance
Is iPlum HIPAA & HITECH Compliant?
How to Stop My Calls or Number Being Label as Spam with Carriers
How iPlum Do Not Disturb (DND) Work?
How to Bulk Upload New Users
How to Port or Transfer a Google Voice, Google Fi or G Suite Number into iPlum
How to Record Voicemail Greeting
Port Out Instructions for Various Carriers
How to Set Up a Pre-Call Announcement in iPlum?
How to Record Phone Tree Greeting
How to Add Phone Tree and Extensions to an Existing Phone Number
How Do I Cancel, Deactivate, Disconnect, Delete or Stop My iPlum Number Account?
How to Buy iPlum Number or Usage Credits Online
How Do I Set Up iPlum App on My Device?
How to Transfer Your Number Subscription to iPlum Web Portal Billing
I Can't See My iPlum Phone Number After Purchase?
How to Make International Calls Using iPlum
How to Send International Texts Using iPlum
How to Reactivate, Reinstate or Reestablish a Cancelled iPlum Phone Number
How to Change iPlum Phone Number
How to Block or Stop Spam Calls, Text or Fax in My iPlum Account
How to Change, Upgrade or Downgrade iPlum Plan Online
How Do I Get a Canada Number in iPlum?
How to Update My iPlum Name and Email
What Is Behind iPlum App Color Scheme?
How Do I Find My iPlum Usage Logs?
Do External Toll Free Calls Use Up iPlum Usage Credits?
Payment or Financial Issues Making iPlum Purchases Using Apple App Store or Google Play?
Can I Use iPlum When Roaming Out of Country?
How to Import & Bulk Upload Contacts into iPlum
How to See My iPlum Purchases in Apple App Store
How Much Data Is Used by the App?
Will I Miss the Calls or Message When App Is Not Running?
Does iPlum Calling Work with Bluetooth?
Can I Port-out the iPlum Phone Number to Another Carrier?
Refund Policy
What Is Deprecated Plan and How to Fix It?
How to Create Text Templates
Business Contacts, Groups and Secure Texting
How to Set Up Secure Texting with Free Accounts for Your Clients
How to Send a Document, File, Photo, Audio, Video as SMS on iPhone or iPad
Get Advanced Texting Features at iPlum
Porting a US Number to iPlum While Living Abroad
How to Change Voicemail Settings: Ringing Time, Voicemail to Email Alerts, Transcriptions, Notes
How to Create Text Signature
How to Set Up Text to Email
How to Set Up Main iPlum Number to Route Calls to Multiple Phones or Users
How Does Business Hours Feature Work?
How to Change Privacy Settings for Compliance
How to Get Help If Account Is Locked Due to 2FA
How to Get Business Associate Agreement (BAA) for HIPAA Compliance
How to Import Google Contacts into iPlum
How Does iPlum Smart Call Transfer Work?
How Does iPlum Smartconnect Work?
How to Connect & Import Outlook Contacts into iPlum
How to Stop Any Incoming Calls Are Going to My Personal Voicemail
How to Set Up Outgoing iPlum Calls to Flow via Voice Network Instead of Data Network
How to Set Up Incoming iPlum Calls to Flow via Voice Network Instead of Data
How Does Press Any Key Work for Incoming Calls?
How Does Auto-text Reply for Texts & Missed Calls Work?
How Do You Schedule a Text?
How to Disable Read Receipts for Secure Channel Texts
How to Set Up Advanced Password Policy
Error: Google Play Store App Not Updated on This Device?
How to Delete a Voicemail
How to Change iPlum ID
How to Change from a Local iPlum Number to a Toll-free Number or Toll-free to Local
How to Add International Contact for Easy Calling in iPlum
How to Set Up Call Forwarding from External Number to iPlum Number While Travelling
How Does iPlum Voicemail Transcription Work?
How to Send a File or Document Using iPlum
Why Do I See iPlum Audio in My iPhone Recents?
I Have Forgotten My Login-id or Password?
Can I Activate Social Media Like Whatsapp or Receive 2FA Bank Codes?
How to Change iPlum Login, Name, Email or Caller ID
How to Change or Update Password
I Get Frequent Logout or Signout from the App
Why I Can't Connect or Make Calls Using Wi-Fi or Carrier Data?
Permissions, Settings for iPlum App?
I Am Not Receiving Alerts for Calls and Messages When My App Is Closed?
What Should I Do If My App Is Not Responding?
Why Can’t I Record Audio for My iPlum Message?
Why Can’t I Attach Photos to My iPlum Message?
How to Lock or Unlock an iPlum Phone Number
How to Detach or Release an Active iPlum Sub-account to Be an Independent iPlum Account
How to Reassign a Line to a Different User
Where Is My iPlum Phone Number in the App?
I Am Not Able to Make Calls. the Spinner in My App Keep Circling?
When I Change My Phone, Does My iPlum Login Number Change?
How Does iPlum Backup & Restore Work?
Why My iPlum Number Is Not Showing Up as Caller ID When I Dial-out in Some Countries?
How to Get iPlum App Update from App Store Instead of iCloud Backup
How to Set Up iPlum APIs for Getting Automatic Usage Logs
iPlum Usage Logs API Documentation
How to Change Ringtones
How to Create Web Link for iPlum Portal on iPhone or iPad
Text Error – Text Registration Missing
User Verification Required
Text Error Toll-free Text Registration Missing
Text Error - Old iPlum Number Inactive
Text Error - Recipient Opt Out
Text Error – Plan Deprecated. Upgrade Number Plan
Text Error - Group Messaging Not Supported
Text Error - Text Verification Is Not Complete
Text Error - You Have Disabled Texting
Text Error - Open Ticket
Text Error - Failed
Text Error - Failed as Spam
Text Error - Account Blocked
Text Error - iPlum Number Not Provisioned
Text Error - No Active iPlum Number
Text Error - Insufficient Credits
