What is iPlum HIPAA Compliant Phone Number Service for Calling & Texting?

HIPAA and HITECH security is a process for the healthcare, insurance, medical, and therapy industries. iPlum offers HIPAA-compliant secure communications, including HIPAA-compliant calling, text messaging, and HIPAA-secure voicemail.

A HIPAA compliant solution with phone tree and separate second line with the iPlum app ensures you and your clients are protected.

iPlum establishes a separate HIPAA compliant 2nd line on your mobile phone with its own calling, secure texting, voicemail, distinct ringtone, visual screen, phone tree and extensions. Unlike many app-to-app HIPAA solutions, which require an app at both ends, iPlum actually provides you with a real business phone number with full calling & secure texting capabilities. iPlum gives you personal privacy with a separate business line as well as protects your clients' data with HIPAA compliance.

Innovative Features On Your Mobile

phone_iphone
HD Calling
chat
Messaging
mic
Recording
voicemail
Voicemail
signal_cellular_alt
Carrier, wi-fi
dialpad
porting
account_tree
Auto Attendant
(IVR)
groups
Team Account

50+ Calling & Texting Features

Customer Service (U.S. Based)

Single or Multiple Users

Create virtual phone tree with remote extensions, including HIPAA-compliant calling, text messaging, and HIPAA-secure voicemail.

Can I Set Up a Phone Tree with HIPAA-Compliant Mobile Lines?

With iPlum, you can also set up Auto-Attendant with greetings and extensions to create a virtual mobile phone system for your healthcare practice. iPlum provides a wide range of phone tree features with call routing. You can set up your entire team with a virtual mobile phone system that is HIPAA-compliant for calling and secure texting.

How To Get HIPAA-Compliant Texting & Phone For Therapists?

iPlum is popular amongst therapists who need a simple and robust HIPAA-compliant texting & phone service for their practice. Practitioners get a dedicated phone number which acts as a separate second line on their existing mobile phone with its distinct visual screen, notification, and ringtone for calling and secure texting with clients. iPlum app provides two types of texting: Normal SMS and Secure Texting. One can do normal SMS for general purposes and secure texting with clients when exchanging healthcare information.

What is the Pricing for HIPAA Complaint Solution?

iPlum provides HIPAA compliance with BAA. Please check here for HIPAA pricing details.

Does iPlum Provide HIPAA Fax Line?

Yes, you can get a secure HIPAA-compliant fax line for sending and receiving faxes.

What is Canada’s PIPEDA and PHIPA compliance?

Canada’s PIPEDA stands for the Personal Information Protection and Electronic Documents Act. PIPEDA is targeted at a wider array of industries, including healthcare. It provides regulations for any business involved in commercial operations and the storage of personal data. PIPEDA is sometimes called the Canadian version of American HIPAA legislationPHIPA, the Personal Health Information Protection Act, is an additional piece of Canadian legislation that provides data privacy laws in the healthcare setting enacted by the province of Ontario.

When Is Text Messaging HIPAA Compliant?

The latest changes to Health Insurance Portability and Accountability Act 1996 (HIPAA) acknowledge that with rapid changes in technology and the workplace, private health information is more commonly accessed using smartphones, cell phones, tablets, and other mobile handhelds.There is a greater risk of private healthcare information being compromised, with devices being lost or stolen. Additionally, data can be compromised when mobile devices are used at open networks at carrier or Wi-Fi.

iPlum provides secure texting channels for HIPAA-compliant messaging. Doctors can initiate secure text channels with their patients. Patients get a free iPlum app to send a secure text to their doctor.

Does iPlum Provide a BAA (Business Associate Agreement) for HIPAA Compliance?

Yes, iPlum provides a BAA – Business Associate Agreement. To keep the highest level of security, every iPlum number has its own BAA. With an iPlum HIPAA-compliant secure number, BAA covers ePHI information.How to get my BAA after setting up my iPlum subscription?

Can I Add Additional HIPAA-compliant Phone Numbers For My Associates?

Yes, with an iPlum business account, you can set up multiple sub-accounts for your associates and give them a second line for their mobile, which is HIPAA compliant, and resolve any privacy issues for the entire team. Your associates will also have HIPAA Compliance, and HIPAA secure messaging, calling, voicemail, and texting on their iPlum line. All with our HIPAA-compliant app.

Can I Do Secure Texting With My Clients Using the Free iPlum App?

Yes, after you receive a call on any extension via IVR / Auto-Attendant, you can transfer the call to another iPlum or external number by pressing *7 (star 7) and entering the 10-digit phone number followed by #.

Can I Transfer or Port My Existing Number Into iPlum?

Yes, you can make your existing landline or mobile number HIPAA compliant by porting into iPlum. Check the step-by-step process here.

To Whom Do HIPAA Regulations Apply?

HIPAA and HITECH security regulations apply to all healthcare professionals, insurance companies professionals who provide health insurance, and any third-party service providers who have access to private health information.

Such organizations must ensure that their employees, contractors, sub-contractors, and brokers conform to HIPAA regulations. Organizations need to train all members on the procedures they should use when communicating sensitive patient data to prevent data breaches and HIPAA violations.

How To Secure Text Messaging For HIPAA Compliance?

Healthcare business organizations can use secure mobile applications like iPlum for HIPAA compliance. These apps have an encryption policy that keeps the data secure in them. The account can be easily locked by an administration so that the information can’t be accessed in case of a lost or stolen device.

How To Get HIPAA-Compliant Texting & Phone For Therapists?
iPlum is popular amongst therapists who need a simple and robust HIPAA-compliant texting & phone service for their practice. Practitioners get a dedicated phone number which acts as a separate second line on their existing mobile phone with its distinct visual screen, notification, and ringtone for calling and secure texting with clients. iPlum app provides two types of texting: Normal SMS and Secure Texting. One can do normal SMS for general purposes and secure texting with clients when exchanging healthcare information.
Can I Set Up a Phone Tree with HIPAA-Compliant Mobile Lines?
With iPlum, you can also set up Auto-Attendant with greetings and extensions to create a virtual mobile phone system for your healthcare practice. iPlum provides a wide range of phone tree features with call routing. You can set up your entire team with a virtual mobile phone system that is HIPAA-compliant for calling and secure texting.
Why Are Businesses Using Mobile Second Line Instead Of Landline For Employees?
Nowadays, employees are mobile. They are not tied to a desk at all times. Customers expect to reach them during business hours. Texting is becoming a modern tool. Landline doesn’t offer these options. More businesses are moving from fixed landline phones to a mobile second line for employees.
Why Are Businesses Using Mobile Second Line Instead Of Landline For Employees?
Nowadays, employees are mobile. They are not tied to a desk at all times. Customers expect to reach them during business hours. Texting is becoming a modern tool. Landline doesn’t offer these options. More businesses are moving from fixed landline phones to a mobile second line for employees.
What is the Pricing for HIPAA Complaint Solution?
iPlum provides HIPAA compliance with BAA. You will need Professional or Premium plan for HIPAA complaint solution.
Do The Second Line Numbers At iPlum Have Multiple Paths For Simultaneous Calls?
iPlum has a unique proposition with any number of simultaneous calling paths to your iPlum number. Most vendors charge separately for each simultaneous path. At iPlum, the multiple paths are default in all iPlum numbers. This means you can receive any number of simultaneous calls without any blocking. This is especially useful if you are using iPlum as a front end to a business.
Can I Get A Local Number As a Second Line?
iPlum provides local numbers in all US and Canadian states. We provide access to millions of local numbers. You always get the option to choose your number from the iPlum numbers inventory.
Does iPlum Provide HIPAA Fax Line?
Yes, you can get a secure HIPAA-compliant fax line for sending and receiving faxes.
When Is Text Messaging HIPAA Compliant?
The latest changes to Health Insurance Portability and Accountability Act 1996 (HIPAA) acknowledge that with rapid changes in technology and the workplace, private health information is more commonly accessed using smartphones, cell phones, tablets, and other mobile handhelds.There is a greater risk of private healthcare information being compromised, with devices being lost or stolen. Additionally, data can be compromised when mobile devices are used at open networks at carrier or Wi-Fi.
What is Canada’s PIPEDA and PHIPA compliance?
Canada’s PIPEDA stands for the Personal Information Protection and Electronic Documents Act. PIPEDA is targeted at a wider array of industries, including healthcare. It provides regulations for any business involved in commercial operations and the storage of personal data. PIPEDA is sometimes called the Canadian version of American HIPAA legislationPHIPA, the Personal Health Information Protection Act, is an additional piece of Canadian legislation that provides data privacy laws in the healthcare setting enacted by the province of Ontario.
Does iPlum Provide a BAA (Business Associate Agreement) for HIPAA Compliance?
Yes, iPlum provides a BAA – Business Associate Agreement. To keep the highest level of security, every iPlum number has its own BAA. With an iPlum HIPAA-compliant secure number, BAA covers ePHI information.
Can I Add Additional HIPAA-compliant Phone Numbers For My Associates?
Yes, with an iPlum business account, you can set up multiple sub-accounts for your associates and give them a second line for their mobile, which is HIPAA compliant, and resolve any privacy issues for the entire team. Your associates will also have HIPAA Compliance, and HIPAA secure messaging, calling, voicemail, and texting on their iPlum line. All with our HIPAA-compliant app.
Can I Do Secure Texting With My Clients by Providing them Free iPlum Account?
Yes, you can invite your clients to setup free iPlum account to do  with you. They can do secure texting with you by using iPlum app or App-less using iPlum portal.
Can I Transfer or Port My Existing Number Into iPlum?
Yes, you can make your existing landline or mobile number HIPAA compliant by porting into iPlum. Check the step-by-step process here.
To Whom Do HIPAA Regulations Apply?
HIPAA and HITECH security regulations apply to all healthcare professionals, insurance companies professionals who provide health insurance, and any third-party service providers who have access to private health information.

Such organizations must ensure that their employees, contractors, sub-contractors, and brokers conform to HIPAA regulations. Organizations need to train all members on the procedures they should use when communicating sensitive patient data to prevent data breaches and HIPAA violations.
How To Secure Text Messaging For HIPAA Compliance?
Healthcare business organizations can use secure mobile applications like iPlum for HIPAA compliance. These apps have an encryption policy that keeps the data secure in them. The account can be easily locked by an administration so that the information can’t be accessed in case of a lost or stolen device.

iPlum provides secure texting channels for HIPAA-compliant messaging. Doctors can initiate secure text channels with their patients. Patients get a free iPlum app to send a secure text to their doctor.
Ready for HIPAA-Compliant Calling
& Messaging?

What other practitioners are saying

Vasquez P.
Neurosurgeon
As a healthcare professional it is essential to have a HIPPA compliant phone line to communicate with my patients. I have happily used iPlum for years now with no complaints.
I appreciate iPlum taking HIPAA-compliance and BAA's seriously. I was able to meet my need for a business number and secure text options without having a carry a second cell phone with me. It is a simple app. I was not looking for something complex and did not want to pay a lot of money. iPlum was the best option for me.
Rebecca N.
Mental Health Counselor
I bought this number to establish a HIPAA compliant fax line for my private practice. iPlum provides me a record of my sent/received faxes.
Dina Baunoch
I work with patients requiring special needs. I can setup secure communications channel with them for privacy. We can exchange secure messages between other practitioners using iPlum app.
Dave B.
Therapist