How Does Mobile Call Recording Compliance Work?

iPlum can record calls and back up texts on the iPlum mobile line automatically. The information is archived for compliance purposes. It provides the data security, recording, and reliability required for professional communications on a smartphone. You can either convert your existing number to iPlum by porting it or get a new business number at iPlum.

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Who Needs Mobile Phone Communications Compliance?

Finance, legal, insurance, real estate, mortgage, brokers, sales, and service sector professionals need mobile call recording and texting compliances. The client communication needs to be protected and archived. iPlum provides you with a solution.

How Does it Affect CMS Insurance Brokers for Compliance?

According to new CMS requirements for the insurance industry, all client communications must be recorded and archived for ten years. In case of a client dispute, the information needs to be readily available for full transparency. It also requires that a special announcement be played before the start of the call. Check this page for pricing details.

What is Dodd-Frank & Consumer Protection Act for Mobile Compliance?

In order to prevent another financial crisis like 2008 from occurring in the future, the Dodd-Frank act aims to improve financial stability by increasing transparency in the system.

Dodd-Frank Act was passed in 2010. In order to protect consumers from receiving fraudulent financial advice, many regulatory changes require all calls and texts to be recorded and archived for greater accountability.

The new Commodity Futures Trading Commission (CFTC) rules in 2012 require brokers to record phone conversations across mobile lines. By recording the conversations made by the financial companies, the sector can achieve transparency and reduce liability.

What is the Cost of a Compliance Solution?

iPlum provides you with a simple and cost-effective solution. You would buy any unlimited iPlum number plan and add the mobile communication compliance feature to it. Check plan details.

Does iPlum Provide Team Solutions at Corporate Level?

Yes, with an iPlum business account, you can set up multiple sub-accounts for your team associates and give them a separate line on their existing mobile phone with compliance requirements. All this is managed using a central console.

Can I Record Both Incoming and Outgoing Calls?

Yes, iPlum provides bidirectional recording for both incoming and outgoing calls. iPlum provides a standard announcement for recording calls alerting the other party that their conversations will be recorded.

Can I Text My Clients using iPlum and Archive them?

Yes, iPlum provides bidirectional texting and archives them in the iPlum portal for extended periods for financial regulatory compliance.

How Does it Affect CMS Insurance Brokers for Compliance?

According to new CMS requirements for the insurance industry, all client communications must be recorded and archived for ten years. In case of a client dispute, the information needs to be readily available for full transparency. It also requires that a special announcement be played before the start of the call. Check this page for pricing details.

What is Gramm-Leach-Bliley Act for Data Security in Financial Sector?

The Gramm-Leach-Bliley Act (GLB Act or GLBA) of 1999 is also known as the Financial Modernization Act. It is designed to protect consumers’ private information and apply specific protections to customers’ private data in accordance with a written information security plan created by the institution.

Can I Play a Special Announcement With Every Call?

Yes, you can add a special announcement to play automatically at the beginning of every call for your compliance requirements.

Does iPlum Provide the Privacy and Security Required for Business Communication?

Yes, iPlum is a business service with complete privacy and security. iPlum provides security encryption for both data at rest and during flow. One can also set up advanced password policies required for enterprise communication.

Can I Play and Download My Call Recordings?

Yes, you can play your recordings in the iPlum app and iPlum portal. You can download and store audio files at the iPlum portal.

Can I Transfer or Port My Existing Number Into iPlum?

Yes, you can make your existing landline or mobile number compliant by porting into iPlum. Check step by step process here.

Who Needs Mobile Phone Communications Compliance?
Finance, legal, insurance, real estate, mortgage, brokers, sales, and service sector professionals need mobile call recording and texting compliances. The client communication needs to be protected and archived. iPlum provides you with a solution.
What is Dodd-Frank & Consumer Protection Act for Mobile Compliance?
In order to prevent another financial crisis like 2008 from occurring in the future, the Dodd-Frank act aims to improve financial stability by increasing transparency in the system. Dodd-Frank Act was passed in 2010. In order to protect consumers from receiving fraudulent financial advice, many regulatory changes require all calls and texts to be recorded and archived for greater accountability. The new Commodity Futures Trading Commission (CFTC) rules in 2012 require brokers to record phone conversations across mobile lines. By recording the conversations made by the financial companies, the sector can achieve transparency and reduce liability.
Why Are Businesses Using Mobile Second Line Instead Of Landline For Employees?
Nowadays, employees are mobile. They are not tied to a desk at all times. Customers expect to reach them during business hours. Texting is becoming a modern tool. Landline doesn’t offer these options. More businesses are moving from fixed landline phones to a mobile second line for employees.
Why Are Businesses Using Mobile Second Line Instead Of Landline For Employees?
Nowadays, employees are mobile. They are not tied to a desk at all times. Customers expect to reach them during business hours. Texting is becoming a modern tool. Landline doesn’t offer these options. More businesses are moving from fixed landline phones to a mobile second line for employees.
What is Gramm-Leach-Bliley Act for Data Security in Financial Sector?
The Gramm-Leach-Bliley Act (GLB Act or GLBA) of 1999 is also known as the Financial Modernization Act. It is designed to protect consumers’ private information and apply specific protections to customers’ private data in accordance with a written information security plan created by the institution.
Do The Second Line Numbers At iPlum Have Multiple Paths For Simultaneous Calls?
iPlum has a unique proposition with any number of simultaneous calling paths to your iPlum number. Most vendors charge separately for each simultaneous path. At iPlum, the multiple paths are default in all iPlum numbers. This means you can receive any number of simultaneous calls without any blocking. This is especially useful if you are using iPlum as a front end to a business.
Can I Get A Local Number As a Second Line?
iPlum provides local numbers in all US and Canadian states. We provide access to millions of local numbers. You always get the option to choose your number from the iPlum numbers inventory.
How Does it Affect CMS Insurance Brokers for Compliance?
According to new CMS requirements for the insurance industry, all client communications must be recorded and archived. In case of a client dispute, the information needs to be readily available for full transparency. It also requires that a special announcement be played before the start of the call. Check this page for details.
Does iPlum Provide Team Solutions at Corporate Level?
Yes, with an iPlum business account, you can set up multiple sub-accounts for your team associates and give them a separate line on their existing mobile phone with compliance requirements. All this is managed using a central console.
Can I Record Both Incoming and Outgoing Calls?
Yes, iPlum provides bidirectional recording for both incoming and outgoing calls. iPlum provides a standard announcement for recording calls alerting the other party that their conversations will be recorded.
Can I Text My Clients using iPlum and Archive them?
Yes, iPlum provides bidirectional texting and archives them in the iPlum portal for financial regulatory compliance.
Can I Setup Business Hours?
Yes, you can setup business hours so that clients can reach you when you are working and leave you a professional message when you are not available.
Does iPlum Provide the Privacy and Security Required for Business Communication?
Yes, iPlum is a business service with complete privacy and security. iPlum provides security encryption for both data at rest and during flow. One can also set up advanced password policies required for enterprise communication.
Can I Play a Special Announcement With Every Call?
Yes, you can add a special announcement to play automatically at the beginning of every call for your compliance requirements.
Can I Transfer or Port My Existing Number Into iPlum?
Yes, you can make your existing landline or mobile number compliant by porting into iPlum. Check step by step process here.
Can I Play and Download My Call Recordings?
Yes, you can play your recordings in the iPlum app and iPlum portal. You can download and store audio files at the iPlum portal.

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