Is iPlum HIPAA & HITECH Compliant?

Does iPlum Support HIPAA & HITECH-Compliant Communications?

Yes. iPlum provides HIPAA-enabled communication features for healthcare professionals and organizations that need to protect patient communications.

With an applicable iPlum plan, healthcare users can use a dedicated business phone number for calling, secure texting, voicemail, and other business communications while keeping patient communications separate from their personal phone number.

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Which iPlum Plans Include HIPAA-Enabled Features?

Current Professional and Enterprise plans include HIPAA-enabled communication features and a Business Associate Agreement (BAA).

Some existing customers may have eligible legacy plans or Security & Backup add-ons that provide applicable compliance features.

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Does iPlum Provide a Business Associate Agreement (BAA)?

Yes. A BAA is available with applicable HIPAA-enabled iPlum plans. Administrators can access the BAA from the iPlum web portal under the HIPAA Compliance settings.

See how to get your iPlum Business Associate Agreement (BAA).

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What iPlum Features Can Healthcare Professionals Use?

Depending on the selected plan, iPlum provides business communication features including:

• Dedicated business phone number
• Business calling
• Secure encrypted texting
• Business voicemail
• Text archiving
• Business contacts
• Phone Tree and extensions
• Team and administrative controls

These features help healthcare professionals maintain separate business communications while using their existing mobile devices.

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Where Can I Learn More About iPlum HIPAA Calling & Texting?

See the complete iPlum HIPAA calling and secure texting overview for additional information about HIPAA-enabled communications, secure texting, BAA, and healthcare use cases.