Why is my account in suspended mode?

An iPlum account goes into “suspended mode”, when the monthly subscription fee for the iPlum phone number could not be charged.

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There is a number recovery program to help our users reactivate cancelled numbers.

Go to https://my.iplum.com/      

Login to iPlum account with your administrator credentials.

Dashboard || Users || Click iPlum Login ID of the Line || More || Reactivate Number and enter the number you want to reactivate. Follow the prompts.

Details of reactivation cost, process and errors please check here:  https://iplum.com/faq/how-to-reactivate-a-cancelled-iplum-phone-number/