All iPlum plans are prepaid non-refundable. You may cancel or downgrade your account at any time, and the cancellation or downgrade will take effect at the end of the billing cycle. There are no refunds or credits for partial usage. These includes usage credits, monthly/annual subscription plans, feature plans, port charges etc.
Due to individual privacy controls, cancellation is a self-service process. Please follow these steps based on where you purchased your subscription.
iPlum is constantly enhancing its platform with new features. Some old features may be retired as well. Telecommunications networks works in conjunction with other providers which may guide certain changes from time to time. iPlum is part of it. There is inherent dependency. There can be down time for telecommunication services. Any such changes will not be a reason for refunds.