How to create text templates?

What are templates?

Many times we are sending similar text message to our clients. Templates framework provides a simple way to create multiple text templates.

Where to setup text templates ?

Mobile app: Settings || Text options || Text Templates

Online portal: Dashboard|| Users || Click iPlum Login ID of the Line || Settings || Text Options || Text Templates

Which plan do I need to activate the text template feature ?

You need Security & Backup add-on plan to enable text templates in iPlum.

Examples of text templates

Appointment reminder

This is a reminder for your appointment at <Date, Time>.
We are located at <Address>
From <Company name>

Business address & hours

We are located at <Address>
Our business hours are <Hours>
From <Company name>

We are currently closed

We are currently closed.  Our staff will respond to you as soon as they are available.
From <Company name>

Our contact info

<Company name>
<Phone Number>

Helpful links:

How to use secure texting?

Setup Auto text reply.

Setup text signature.

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