Special iPlum Features
Dual Reliability With Voice Network Mode
iPlum can use your voice network to route calls with carrier class reliability without relying on VoIP internet data and still show your iPlum number as Caller-ID. Or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.
iPlum App Settings || Call Mode: Voice Network or Internet Data || Outgoing Calls / Incoming Calls || Use My Voice Network.
Secure Texting Channels
In addition to regular texting, one can setup a secure channels for texting with other iPlum users. Only one side needs to have the iPlum backup plan in order to initiate a secure channel. The other side will simply download iPlum app and setup a free account. This can be a doctor texting their patient using secure channel.
Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours.
iPlum App Settings || Do Not Disturb, Non-Business Hours
Auto Text Reply
Send smart business text for missed calls or texts. Tell your customers you care.
iPlum App Settings || Text Options || Text Auto Reply
For frequently sending similar text to your clients, setup text templates in your iPlum app .
iPlum App Settings || Text Options || Text Templates
Auto Attendant (IVR) and Virtual Extensions like Phone System
Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.
Text Archiving, Backup
Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate Backup plan.
Get your voicemail as easy to read text with audio files directly in your inbox. Listen to voicemail at your convenience and save audio files offline. You can update enhanced voicemail feature online.
Record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.
iPlum App Settings || Call Recordings
Block Spam Numbers
iPlum is a business service with full privacy. There is a free feature in iPlum to block numbers from calling & texting you
Port Existing Number into iPlum
Port your existing number with a different carrier into iPlum. Porting is fast and easy with no downtime. Once your port gets completed, the number will start working at iPlum.
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