How to setup voice announcement before ringing or out of office greeting?
Important: "Voice announcement before ringing or out of office greeting " is different than Voicemail greeting or Phone tree greeting.
This recording will play to the caller before the call starts ringing to the recipient.
Sample call flow: Incoming call || Voice announcement before ringing, out of office greeting plays || Ringing starts || Recipient accepts or declines the call || If recipient declines, call goes to voicemail greeting
Alert caller before the ringing starts. Examples: "Please wait while the system finds me..." OR "Please wait while we connect your call to an agent..."
Out-of-Office. Examples: "Vacation Alert. I am out of office and will be available starting..."
Dashboard || Users || Click iPlum Login ID of the User || Settings || Voice Announcement Before Ringing, Out of Office(Edit)
How to record voice announcement before ringing?
A. Text to Speech Audio (Free)
Your iPlum number comes with text to life-like speech service to create your announcement free of charge.
B. Record in your own voice (Free)
Dashboard || Users || Click iPlum Login ID of the User || Settings || Voice Announcement Before Ringing (Edit) || Add New Announcement || Record Your Audio
C. Send us your Custom Sound File to be uploaded ($20)
Record MP3 file format with high volume. It is a good practice to keep it 30 seconds or less. Note: There are many online companies like Fiverr (no association with iPlum) which has sellers who will record a professional announcement file for as low as $5.
Note: File size should not exceed 1 MB.
Send your audio file to "firstname.lastname@example.org". In the email subject enter "Voice Announcement Before Ringing for iPlum # XXXXX". In the body of email paste the transaction-ID or receipt # or attach your PayPal payment receipt. Don't forget to attach your audio file. You will get a confirmation email after our team has uploaded your call Connecting announcement in your account.
Payment: There is a $20 charge to digitally sign and upload custom audio file in your iPlum account. Note: If you have multiple audio files to be uploaded, you can refresh the page and make multiple $20 payments.
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