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How Insurance Agencies Can Text Clients Securely — Without Violating TCPA or HIPAA
How Insurance Agencies Can Text Clients Securely — Without Violating TCPA or HIPAA
Many insurance agencies rely on text messaging to reach clients quickly, but few realize how easily it can lead to TCPA or HIPAA violations. This article explains how to stay compliant while keeping communication efficient — from getting proper consent to using secure, auditable texting tools designed for regulated industries. It’s a practical guide for agencies looking to modernize client communication without risking penalties or trust.
Top Questions Insurance Brokers Should Ask About Call & Text Compliance Tools
Top Questions Insurance Brokers Should Ask About Call & Text Compliance Tools
Compliance in communication is no longer optional for insurance brokers. With regulations tightening around texting and client data, the right communication tool can protect both your business and your reputation. This guide outlines the key questions every broker should ask before choosing a call and text platform — from encryption and audit trails to consent tracking and integration — helping you turn compliance into a competitive advantage.
How Insurance Agencies Can Adopt Secure Texting & Calling in 2026: The Ultimate Guide
How Insurance Agencies Can Adopt Secure Texting & Calling in 2026: The Ultimate Guide
In 2026, insurance agencies face rising pressure to modernize communication while staying compliant with strict privacy and consent laws. This in-depth guide walks you through how to adopt secure texting and calling across your agency—from understanding legal requirements and building policies to training staff and integrating technology. Learn how to protect client data, streamline workflows, and strengthen trust without slowing your team down.
Best HIPAA hosting platforms
Best HIPAA hosting platforms
The five systems outlined here each serve therapy practices in meaningful ways. None alone can anticipate every communication scenario. By pairing an EHR with a HIPAA-ready communication tool, practices can bridge workflow and outreach securely. Choose an EHR that fits your team and processes, and view the communication layer not as a competing product, but as a complement that helps maintain privacy and clinician efficiency.
8 Compliance Software Platforms to Consider for HIPAA Readiness
8 Compliance Software Platforms to Consider for HIPAA Readiness
Managing HIPAA compliance requires more than policies—it demands the right tools. Explore these trusted software providers helping healthcare organizations monitor, automate, and enforce compliance. Learn how pairing these platforms with iPlum’s secure calling and texting helps close the loop between documentation and day-to-day communication.
AI and HIPAA Compliance: How to Navigate Compliance
AI and HIPAA Compliance: How to Navigate Compliance
In this article, we’ll discuss AI and HIPAA compliance, what healthcare organizations should assess before adoption, and how iPlum’s HIPAA compliance solution helps ensure secure patient communication.
Finance SMS: The Rules, Requirements, and Templates for Compliant Client Texting
Finance SMS: The Rules, Requirements, and Templates for Compliant Client Texting
Below, you'll learn how compliant texting works in the financial industry. You'll also get 30 templates and see how iPlum's Mobile Compliance Solution for Financial Professionals places client conversations on an archived line.
Is iMessage HIPAA Compliant?
Is iMessage HIPAA Compliant?
In this article, we discuss how iMessage falls short when it comes to HIPAA compliance. We also look at how iPlum provides a HIPAA-compliant alternative for regulated patient communication.
45+ Insurance Text Message Script Examples for Agents [and How to Ensure Compliance]
45+ Insurance Text Message Script Examples for Agents [and How to Ensure Compliance]
Below, you'll find 45+ text message templates for quotes, claims, renewals, payments, referrals, and follow-ups. You'll also learn how iPlum's financial compliance line enables insurance agents, advisors, and others to manage regulated client communications.
42 CFR Part 2 Enforcement: What Behavioral Health Practices Need to Change
42 CFR Part 2 Enforcement: What Behavioral Health Practices Need to Change
In this article we'll also explain how iPlum provides behavioral health practices with a secure communication system to protect patient information and carry out their compliance policies.
Why Secure Messaging Now Belongs in Medicare Primary Care Operations
Why Secure Messaging Now Belongs in Medicare Primary Care Operations
What follows is a walkthrough of who this requirement applies to, how to create the workflow, and how iPlum’s HIPAA-compliant texting gives practices a secure mobile channel for patient communication.
Prevent Dropped Calls with Automatic Network Failover Steps
Prevent Dropped Calls with Automatic Network Failover Steps
Prevent dropped calls and ensure seamless communication with automatic network failover solutions.