Resources

Healthcare Secure Text Messaging [An in-depth Guide]
Healthcare Secure Text Messaging [An in-depth Guide]
Text messaging in healthcare is uniquely different. Healthcare providers, therefore, need a HIPAA-compliant messaging solution for regulated communication.
HIPAA Compliance for Therapists—How to Avoid Penalties, Protect Patients, and be Legally Secure
HIPAA Compliance for Therapists—How to Avoid Penalties, Protect Patients, and be Legally Secure
In this article, we’ll cover what therapists need to know about HIPAA compliance. We’ll also look at how a HIPAA-compliant texting and calling solution like iPlum can help protect calls, texts, and voicemails as part of a broader compliance effort.
Client Phone Call Best Practices for Insurance Agents
Client Phone Call Best Practices for Insurance Agents
The iPlum financial compliance line can help insurance agents streamline client communication, record conversations ethically, and archive communication records in line with SEC and FINRA requirements.
15 Productivity Features of a Good Law Office Phone System
15 Productivity Features of a Good Law Office Phone System
iPlum brings together the communication tools lawyers use every day and turns them into practical, secure productivity tools for legal practice.
Common CMS Compliance Violations Insurance Brokers Make [and How to Avoid Them]
Common CMS Compliance Violations Insurance Brokers Make [and How to Avoid Them]
In this article, we’ll go over these violations to help you identify weak points in your current communication setup. We’ll also tell you how to use the iPlum dedicated financial compliance line to avoid them before they become regulatory issues.
Tech for Lawyers—10 Communication Must-have Tools for Attorneys
Tech for Lawyers—10 Communication Must-have Tools for Attorneys
Sure, communication has moved to mobile. It’s now routine for lawyers to answer calls, send texts, and review voicemails on their personal phones throughout the day. But these devices don’t offer legal compliance on their own.

Case Studies

How iPlum Helped a Busy Litigator Recover $2,000+ in Call Revenue
How iPlum Helped a Busy Litigator Recover $2,000+ in Call Revenue
John didn’t have a reliable way to track what happened during mobile calls. He decided to try iPlum’s phone system for law firms.Within one business day, he routed 100% of client calls through his dedicated iPlum business line