All About HIPAA Texting

This client is a medical practice with 35 employees, including physicians, nurses, receptionists, and administrative personnel. The practice delivers consultations, treatment planning, and continuous care for patients with complex spinal conditions.

The healthcare practice served more than 1,000 patients per month, with 30 medical professionals working alongside a receptionist and clinic administrators. It offered medical consultations, prescription management, and follow-up care.

Maybe your practice is adapting to social distancing and limited in-office visits. Maybe you're choosing to be more accessible to patients using technology. Either way, using texting for patients improves communication and workflow.