Resources

Why You Need a Second Phone Line to Stay HIPAA Compliant?
Why You Need a Second Phone Line to Stay HIPAA Compliant?
With the increase of remote online integration within medical practices, taking steps to protect patient information online has become more important than ever.
How to Get HIPAA Voicemail?: A Complete Guide
How to Get HIPAA Voicemail?: A Complete Guide
In the first month of 2021, HHS hit a health insurance company with a $5.1 million fine. Why? The company violated HIPAA
All About HIPAA Texting
All About HIPAA Texting
Maybe your practice is adapting to social distancing and limited in-office visits. Maybe you're choosing to be more accessible to patients using technology. Either way, using texting for patients improves communication and workflow.
How to Record Mobile Calls & Text Archive?
How to Record Mobile Calls & Text Archive?
I don't recall saying that. Or "I don't recall agreeing to that." How many times have we heard a client or colleague say something along those lines?
How to Implement Financial Sector Dodd-Frank Wall Street Reform for Mobile Calling and Texting?
How to Implement Financial Sector Dodd-Frank Wall Street Reform for Mobile Calling and Texting?
We all remember where we were when it happened. It was late 2007-early 2008, and the world as we all knew it came crashing down.
How to Get a Vanity Toll Free Number with HIPAA Compliance?
How to Get a Vanity Toll Free Number with HIPAA Compliance?
In the medical field looking to stay HIPAA compliant and continue to grow your practice? It may be time to get your own toll free number!

Case Studies

How a Physician Achieved 100% Secure Patient Communication Using iPlum’s HIPAA Solutions
How a Physician Achieved 100% Secure Patient Communication Using iPlum’s HIPAA Solutions
George uses HIPAA compliant iPlum solution to call and exchange secure text with his patients, keeping his personal cell phone number private.
How a Clinic Improved Patient Engagement by 39% with iPlum’s Phone Tree and HIPAA Texting
How a Clinic Improved Patient Engagement by 39% with iPlum’s Phone Tree and HIPAA Texting
Learn how a healthcare practice is using iPlum’s phone tree and HIPAA compliant texting to create a modern, effective, and patient-centric communication system.