Resources

A Guide to CMS Call Recording Requirements for Insurance Brokers
A Guide to CMS Call Recording Requirements for Insurance Brokers
Get to know the CMS recording requirements and rules for sales calls, electronic communications, and marketing materials to stay compliant
Everything You Need to Know About HIPAA Phone Laws
Everything You Need to Know About HIPAA Phone Laws
Imagine having a great visit with a patient, but you forget to show them a copy of their records. You decide to use your phone to take a picture and text it to them.
The Advantages of a Virtual Line Over a Traditional Phone Line
The Advantages of a Virtual Line Over a Traditional Phone Line
There are almost as many smartphones in the United States as there are people.
Top Reasons You Need an 800 Toll-Free Vanity Number
Top Reasons You Need an 800 Toll-Free Vanity Number
Did you know that there can be a total of 10 billion phone numbers in the United States alone?
Ensuring Texts Are HIPAA Compliant With Secure Patient Texting Systems
Ensuring Texts Are HIPAA Compliant With Secure Patient Texting Systems
Healthcare is one of the largest industries in the United States. Recent census numbers show that nearly 22 million individuals work in this growing sector.
The Benefits and Reasons to Use Call Recording in Your Business
The Benefits and Reasons to Use Call Recording in Your Business
Did you know that witness testimony is often the weakest form of evidence in a court case

Case Studies

How a Physician Achieved 100% Secure Patient Communication Using iPlum’s HIPAA Solutions
How a Physician Achieved 100% Secure Patient Communication Using iPlum’s HIPAA Solutions
George uses HIPAA compliant iPlum solution to call and exchange secure text with his patients, keeping his personal cell phone number private.
How a Clinic Improved Patient Engagement by 39% with iPlum’s Phone Tree and HIPAA Texting
How a Clinic Improved Patient Engagement by 39% with iPlum’s Phone Tree and HIPAA Texting
Learn how a healthcare practice is using iPlum’s phone tree and HIPAA compliant texting to create a modern, effective, and patient-centric communication system.