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GoDaddy Conversations looks like an affordable communication platform.
And when you think about it, GoDaddy’s business phone plans start low, offering a dedicated business phone number for business calls, text messages, website chat, and messages from key social platforms.
The idea is solid. You get a second business number, so you can keep your personal number private and keep business conversations separate from your personal life.
GoDaddy also gives you a unified inbox, customizable business hours, caller ID, a custom voicemail greeting, incoming calls, instant notifications, and tools to manage customer messages.
However, costs change when you compare renewal pricing, local phone number registration, taxes, usage limits, SMS, and what you don’t get for regulated business purposes.
In this article, we’ll break down GoDaddy Conversations pricing, the real cost of a Conversations subscription, possible extra charges, and how it compares to iPlum.
Also read: iPlum vs. GoDaddy Conversations—Which is the Best Option for Your Business
Table of Contents
1. What are GoDaddy Conversations' pricing and plans?
2. What does GoDaddy Conversations offer as add-ons?
3. GoDaddy Conversations hidden fees
4. 7 things you need to know before signing up for GoDaddy Conversations
5. iPlum: the best GoDaddy Conversations alternative
6. GoDaddy Conversations pricing vs iPlum
7. Why choose iPlum over GoDaddy Conversations?
What are GoDaddy Conversations' pricing and plans?
GoDaddy Conversations has two main business phone number plans: Deluxe and Ultimate.
You get a local phone number with a marketing or conversations subscription.
It starts at $6.99 per month with an annual term.
However, GoDaddy charges $83.88 for the first year, then auto-renews at $119.88 per year. So, the low monthly price is annual math, not a true month-to-month Conversations subscription.
The Deluxe plan gives you a dedicated business phone number, business calls, caller ID, customizable business hours, incoming calls, text messages, a unified inbox, and a support chatbot.
However, sending messages from a local number requires a $19 one-time business registration fee.
Ultimate gives you a toll-free business number.
It starts at $9.99 per month with an annual term. The first year costs $119.88, then auto-renews at $155.88 per year. GoDaddy says toll-free registration is free, and users can choose from prefixes such as 800, 833, 844, 855, 866, 877, and 888.
GoDaddy also says Conversations comes with some GoDaddy Websites and Marketing plans.
However, a standalone Conversations subscription is required to get a business phone number. The free version also limits parts of the conversations app, including mobile app access and social account connections.
What does GoDaddy Conversations offer as add-ons?
GoDaddy Conversations isn’t a heavy add-on platform like some call center tools. Still, the final cost can change once you factor in registration, usage, renewals, and paid options.
The first extra cost is the fee for registering the local phone number. If you choose Deluxe, GoDaddy charges $19 one time before you can send text messages from that business number.
Then, there’s the toll-free upgrade. Deluxe gives you a local phone number. If you want a toll-free business phone number, you need Ultimate, which starts at $9.99 per month for the first year, then renews at $155.88 per year.
GoDaddy’s older SmartLine app terms also mention possible charges for optional recurring features, sent texts above the plan limit, call minutes above the included usage, and calls outside the domestic calling area.
So, GoDaddy Conversations may look cheap on the plan card. However, your bill can change if your business uses more SMS, receives more incoming calls, sends more messages, or needs a toll-free line.
For users looking to streamline communications and manage customer messages, the base plan may be enough. But if the number of customers contacting your business increases, you need to consider usage and plan limits.
GoDaddy Conversations hidden fees
GoDaddy Conversations can look like a low-cost business phone app at first.
However, you need to know about its hidden fees.
First, the low price depends on annual billing. Deluxe starts at $6.99 per month, but GoDaddy charges $83.88 for the first year. Then, it renews at $119.88 per year.
Ultimate starts at $9.99 per month, but GoDaddy charges $119.88 for the first year. Then, it renews at $155.88 per year.
So, the first-year price is lower than the renewal price.
Next, texting from a local phone number costs extra. If you choose Deluxe, GoDaddy charges a $19 one-time business registration fee before you can send text messages from your business number.
Taxes and fees can also increase the bill. GoDaddy’s terms say quoted rates don’t include taxes and fees. It can charge state, local, and federal taxes and fees separately.
Usage can raise costs, too. The older SmartLine app terms mention charges for sent texts exceeding plan limits and for call minutes above the included usage.
Even payphone calls can cost extra if enabled, with a $0.54 per-call surcharge.
Therefore, the GoDaddy Conversations pricing page gives you a starting point. Costs can change after you factor in registration, renewal pricing, taxes, fees, SMS, and usage.
7 things you need to know before signing up for GoDaddy Conversations
Here are the pricing details that can change how GoDaddy Conversations looks beyond the advertised plans.
The low monthly price is tied to annual billing
GoDaddy Conversations pricing starts at $6.99 per month for Deluxe and $9.99 per month for Ultimate.
However, those numbers are based on annual billing.
Deluxe costs $83.88 for the first year. Ultimate costs $119.88 for the first year. So, the monthly number on the page is the yearly pricing divided by 12.
It isn’t a true month-to-month Conversations subscription.
That’s worth knowing before you sign up, especially if you’re comparing GoDaddy Conversations with other phone tools based on the monthly price alone.
The renewal price goes up after year one
The first-year price isn’t the long-term price.
Deluxe renews at $119.88 per year. Ultimate renews at $155.88 per year.
So, the Deluxe plan rises from $83.88 in year one to $119.88 at renewal. Ultimate rises from $119.88 in year one to $155.88 at renewal.
That means the plan gets more expensive after the first year.
A business that only looks at the first-year price might miss the renewal cost. You need to check the auto-renewal amount before choosing a business phone number plan.
Local texting requires a $19 business registration fee
Deluxe gives you a local phone number.
However, GoDaddy charges a $19 one-time business registration fee before you can send text messages from that business number.
That makes the Deluxe plan more expensive than it looks at first.
Sure, $19 is a one-time fee. But it still affects the first bill, especially for users choosing Deluxe, since it appears to be the cheaper option.
If texting is part of your business conversations, you need to include the registration fee in the real cost.
A toll-free number requires the Ultimate plan
Deluxe gives you a local phone number.
If you want a toll-free business phone number, you need Ultimate.
That plan starts at $9.99 per month for the first year, then renews at $155.88 per year. GoDaddy says toll-free registration is free, but the toll-free line itself requires the higher plan.
That can be fine for a business that wants a more professional image.
However, it also means you can’t stay on the lower Deluxe plan if toll-free calling is part of your communication setup.
The free Conversations option doesn’t give you the full phone setup
GoDaddy says Conversations come with some GoDaddy Websites and Marketing plans.
However, you still need a standalone Conversations subscription to get a business phone number.
The free version also limits parts of the conversations app, including mobile app access and social account connections.
That matters if your goal is to simplify communication across multiple platforms.
A free inbox can handle basic messages, but it doesn’t provide every user with a full business phone setup. If you need a second business number, incoming calls, text messages, and instant notifications, you’ll need the paid plan.
Expect usage-based charges
GoDaddy’s older SmartLine app terms mention possible charges for sent texts above the included limits and call minutes
They also mention charges for calls outside the domestic calling area.
That means higher SMS, call, or message activity can change the final bill.
A small business with light usage may not notice much. But as more customers contact your business, usage details become more important.
You should check message limits, call limits, taxes, and domestic calling rules before you sign up.
GoDaddy Conversations is limited as a business phone system
GoDaddy Conversations gives users a business number, caller ID, voicemail, customizable business hours, calling, texting, website chat, one unified inbox, iOS and Android apps, and AI replies.
That’s useful if you want to manage messages from social media platforms, email, chat, and phone in fewer places.
However, GoDaddy’s public page doesn’t list HIPAA compliance, BAA, call recording, recording consent announcement, or 10-year archiving as standard features.
That is essential for users in healthcare, legal, finance, and insurance.
So, GoDaddy Conversations can work for light business communication. But it’s limited if your business purposes involve regulated communication, long-term records, or secure client documentation.
iPlum: the best GoDaddy Conversations alternative
iPlum is a better fit for businesses that need more than a lightweight business phone number.
GoDaddy gives you a business number, business calls, text messages, website chat, caller ID, customizable business hours, and a unified inbox. That can work for basic business conversations.
However, iPlum adds more for regulated business purposes.
iPlum Standard costs $8.99 per user per month. It gives you a dedicated business line, calling, texting, voicemail, Phone Tree, business hours, Auto-Text Reply, spam blocking, and mobile apps.
iPlum Professional costs $14.99 per user per month. It adds secure, encrypted texting, voicemail transcription, group texting, broadcast texting, text archiving, HIPAA compliance, and BAA.
iPlum Enterprise costs $25.99 per user per month. It adds call recording, a recording consent announcement, and 10-year recording and texting archiving.
So, iPlum is better if you want to keep business conversations separate, keep your personal number private, and run secure client communication from your existing phone.
GoDaddy can manage messages from customers. iPlum goes beyond basic conversations with HIPAA-ready texting, call recording, and long-term records.
GoDaddy Conversations pricing vs iPlum
GoDaddy Conversations and iPlum structure their pricing differently.
GoDaddy gives users a lightweight business phone number, unified inbox, website chat, and tools to manage messages from multiple platforms.
iPlum provides businesses with a secure calling and texting solution that includes compliance, recording, consent announcement, and archiving.
Here’s how the pricing compares:
Sure, GoDaddy can work if you only need a second business number, incoming calls, basic SMS, and a one unified inbox.
However, iPlum is stronger if your business needs secure calling, texting, compliance, recording, and archiving.
Why choose iPlum over GoDaddy Conversations?
Choose iPlum if you need a more complete business phone setup.
GoDaddy Conversations is primarily for users who want to simplify communication across websites, Facebook, chat, email, and social media. It can also reduce the need to check multiple apps by bringing messages into a unified inbox.
That’s useful for basic customer communication.
However, iPlum suits businesses that need secure calling, texting, HIPAA compliance, BAA, call recording, consent announcement, and long-term archiving.
That makes iPlum a better option for healthcare providers, therapists, attorneys, financial advisors, insurance brokers, and mobile-first businesses.
You also get a separate phone line for business calls, so your personal number stays private. That can improve work-life balance, reduce after-hours distractions, and help you avoid interruptions when you’re off the clock.
Switch to iPlum
GoDaddy Conversations can work if you only need a light communication app, a business number, text messages, website chat, and a unified inbox.
However, iPlum is the better choice if you need secure calling, texting, HIPAA compliance, BAA, call recording, consent announcement, and 10-year archiving.
Sign up for iPlum to get a secure business phone number on your existing mobile device.
