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iPlum is the best GoDaddy Conversation alternative for business calling and texting. With iPlum, you get a second phone number with secure voice, SMS, and MMS capabilities.
The platform also supports call recording, a robust phone tree, voicemail transcription, web and mobile calling, as well as configurable business hours.
Plus, it’s HIPAA and HITECH compliant, making it ideal for highly regulated industries including healthcare, insurance, real estate, legal, and others.
And, unlike GoDaddy Conversations’ VoIP-only setup, iPlum gives you the option to switch between internet calling and your mobile carrier network for better audio quality.
iPlum vs. GoDaddy Conversations—What Do Users Say?
From app reliability to support quality and day-to-day features, here’s what customers are saying about iPlum and GoDaddy Conversations.
GoDaddy Conversations Reviews
User feedback for GoDaddy Conversations reveals consistent complaints about stability, limitations, and missing features. That said, some users appreciate the apps’ ease of setup.
❌ Slow, delayed messages
“Messages are very slow to come in, delayed. If you send a text out, it doesn’t go to the top of your messages.” — App Store review
❌ No media support
“Can not receive or send any form of media clip.” — App Store review
❌ Contacts don’t sync
“Contacts do not sync… So basically two different databases that you have to manually keep updating.” — App Store review
❌ App crashes
“I can’t ever open the app, can’t make calls, it forces me to close and it freezes.” — Simona C., SourceForge
❌ Caller ID missing, dropped calls
“Unable to see the caller's number or name… Drops calls, callers unable to hear you.” — SourceForge user
❌ Terrible customer service
“Tried calling customer service 8 times… they left me waiting, and for some reason call dropped… did not qualify for a refund.” — Nicky E., SourceForge
✔ Easy to view inbox
“Offers an all‑in‑one inbox to streamline your communications.” — Softonic
iPlum Reviews
iPlum receives praise from users for reliability, HIPAA compliance, and responsive support. It’s frequently described as a dependable business phone system that delivers value and practical tools for business communication.
✔ HIPAA‑compliant & easy
“I was looking for a HIPAA-compliant phone and text system and couldn't be happier with iPlum. It's easy to use, affordable and has more than enough features for me.” — KJ
✔ Seamless business line
“iPlum has helped my business add a second line without the extra expense… The app is streamlined and easy to use.” — Jennifer Swan
✔ Clear call & text quality
“I’ve been using iPlum for a few months now … I haven’t had any problems with phone calls or texts.” — Linden Alexander, Trustpilot
✔ Excellent support response
“Once my issue got moved to a senior technician, they were able to talk me through every step and resolve my issue. Much appreciated.” — Dawn M
✔ Spam calls blocked
“It has also cut down on spam calls tremendously!” — Nicole M Dixon
✔ Great value for money
“Good service for decent rates. Overall, it is a good value for the money.” — Amy Clayman
✔ Robust auto‑attendant
“iPlum is fantastic… The auto attendant feature helped save me the trouble of directing my calls.” — Pat M.
✔ BYOD and international use
“When I am traveling internationally I have a great affordable way to use my phone on wifi and forward my domestic calls to me.” — Cliff N.
⚠️Some users report problems setting up their iPlum account. While the platform has a minimalist interface, help is readily available should you encounter any issues.
iPlum vs. GoDaddy Conversations—Feature Comparison
iPlum and GoDaddy Conversations are different in many ways, from features to pricing. Let’s take a deep dive into the two platforms’ offerings in the sections below.
First, a quick overview of the feature comparison.
Business Number and Caller Identity
A separate business number helps protect your privacy and build trust with clients. It signals professionalism and makes it easier to manage communications.
Therefore, any serious business, especially in regulated sectors, will want to display the correct caller ID and, more importantly, separate work from personal life.
Here’s what you get with iPlum and GoDaddy Conversations as far as business numbers and caller identity go.
GoDaddy Conversations
GoDaddy Conversations gives you a second phone number. That way, you can hide your personal number for outbound calls and messages,
However, the platform works around a single-number setup and doesn’t offer much beyond that. If your business grows or requires multiple lines, extensions, or more caller ID control, GoDaddy Conversations may not suffice.
iPlum
iPlum goes further than just offering a second line. You can choose a local or toll-free number and route it however you like. Your caller ID will show your business number, not your personal one, on every call and message.
Even better, you can manage multiple numbers under one account. This works well for professionals who run multiple business lines or need to segment client communications.
Moreover, iPlum offers business-grade control over caller identity, whether you're sending texts, returning calls, or setting up dedicated lines for different departments.
Calling Features
Call reliability can make or break communication, especially when you’re dealing with sensitive conversations or time-critical responses.
A good business phone system should, therefore, deliver consistent call quality, voicemail control, and a way to set boundaries during off-hours.
Here’s how the two platforms compare.
GoDaddy Conversations
Sure, GoDaddy Conversations allows you to make and receive business calls using a second number. In addition, you can record a custom voicemail greeting, block unwanted callers, and set business hours.
However, calls only work over VoIP. So, if your internet connection drops or you’re in an area with spotty Wi-Fi, you may not get the best call quality, which can be infuriating.
iPlum
iPlum, by comparison, gives you more control over how you make and receive calls.
First, you can switch between Wi-Fi calling and your mobile carrier network based on what’s stronger at the moment. Therefore, you experience fewer dropped calls and audible conversations, regardless of the internet strength.
You also get full business calling features, including custom voicemail greetings, call blocking, and scheduled call availability tailored to your working hours.
So, unlike GoDaddy Conversations, which is limited to VoIP, iPlum gives you reliable calling from anywhere.
Texting Features
A solid business phone system should support reliable SMS, timely notifications, and easy message management.
Let’s look at what each platform offers.
GoDaddy Conversations
GoDaddy Conversations allows you to send and receive SMS/MMS messages through a business number.
However, the platform does not support group texting, scheduled texts, or broadcast messages. These features can come in handy when your communication needs go beyond one-on-one conversations.
We’re talking about appointment reminders, bulk updates, or internal coordination. And, these inconveniences become more noticeable as message volume increases.
iPlum
iPlum boasts full texting functionality designed for professional use.
You can send secure SMS and MMS messages, which means photos, documents, and other attachments get transmitted just like standard text. The functionality is especially ideal for practices that send intake forms, directions, or consent paperwork via message.
You also get business texting tools that make communication smooth, such as real-time alerts, an easy-to-navigate inbox, and the ability to send group messages.
In addition, iPlum’s texting works seamlessly on the mobile app and the web portal, allowing you to manage conversations efficiently from the office and on the go.
Plus, it’s made for high-volume, high-urgency communication.
Phone tree with Auto-attendant and Extensions
A phone tree with extensions allows you to route callers based on department, need, or staff availability. It saves time and gives your operation a more professional front end.
Let’s compare both platforms.
GoDaddy Conversations
Sure, GoDaddy Conversations gives you a second number, which works for calls and texts. However, it doesn’t come with a phone tree or auto-attendant.
Therefore, you can’t route calls to different extensions or staff members, which can quickly become a bottleneck when multiple roles or locations are involved
iPlum
iPlum comes with a built-in phone tree and auto-attendant, which is available on all tiers, including the Standard plan.
The phone tree enables you to set up personalized greetings, create multiple extensions, and route callers to the appropriate person or department, whether that’s billing, intake, or scheduling.
The best part is that you can tie each extension to a separate number or device. That way, you don’t have to juggle calls or forward them manually.
Furthermore, small teams can use the phone tree to manage high call volumes in an organized and professional manner.
Simply put, the iPlum’s phone tree gives your business a front desk experience, even if you don’t have one.
Capabilities Beyond Calling and Texting
Calls and texts are only part of business communication.
Business phone systems serving medical, legal, or regulated industries require more, including robust backend features.
Here’s what you get with iPlum and GoDaddy Conversations.
GoDaddy Conversations
GoDaddy Conversations combines calls, texts, emails, and DMs in one inbox. The unified view may be suitable for solo users managing a low communication volume.
However, there’s more to business texting and calling than a unified inbox.
iPlum
iPlum brings serious business features to the table, particularly for organizations that handle sensitive information.
For instance, you can assign a shared number, allowing multiple staff members to manage calls, texts, and voicemails under a single business line.
The setup works well for collaborative teams, rotating staff, or shared front desk roles. You can manage the access through the iPlum web portal, and each user keeps their own number on the mobile app.
In addition, iPlum offers a free client account for healthcare providers, allowing patients to exchange secure messages. The account isn’t standard SMS or MMS. It’s encrypted two-way communication designed for compliance.
iPlum also offers text archiving, call recording, voicemail transcription, and built-in HIPAA and HITECH compliance. These features help businesses meet regulatory standards.
iPlum vs. GoDaddy Conversations—Pricing
Let’s now see how much it will cost you to use iPlum and GoDaddy Conversations.
How Much Does iPlum Cost?
iPlum costs $8.99 to $19.99 per user per month, depending on your plan, as follows
Standard Plan – $8.99 per user per month
Includes mobile app calling and texting in the U.S. and Canada, voicemail, auto-replies, business hours, and phone tree.
Professional – $14.99 per user per month
This plan builds upon the Standard plan, offering web-based calling and texting, secure encrypted texting, voicemail transcription, group and broadcast messaging, text archiving, and HIPAA compliance with a Business Associate Agreement (BAA) for healthcare.
Premium – $19.99 per user per month
Offers everything in the Professional plan, plus call recording and compliance features for finance, insurance, legal, sales, and support sectors.
How Much Does GoDaddy Conversations Cost?
GoDaddy Conversations costs between $4.99 and $16.99 per month as follows.
Essentials – $4.99 per month
This plan offers a unified inbox, website chat, and AI tools. However, this plan does not include a phone number, which means you cannot make calls or send texts.
Deluxe – $12.99 per month
This plan adds a business phone number, voicemail, and some integrations.
Ultimate – $16.99 per month
The ultimate plan comes with more account integrations in addition to the above features.
Note: Texting requires a one-time registration fee of $19.
How Does iPlum’s Pricing Compare to GoDaddy Conversations?
GoDaddy’s lowest plan starts at $4.99 per month. However, it doesn’t include a phone number.
To access calling and texting, you’ll need at least the $12.99 Deluxe plan, plus a $19 one-time registration fee for text activation.
Even the $16.99 Ultimate plan doesn't include essential features such as call recording, secure texting, or HIPAA compliance.
Meanwhile, iPlum’s Standard plan starts at $8.99 per user per month, already offering voicemail, business hours, and a phone tree. And, at $14.99 per user per month, you get encrypted texting, transcription, and archiving.
The Premium plan at $19.99 per user per month adds call recording and full compliance, making iPlum a value-packed and affordable alternative to GoDaddy Conversations.
How to Port Your GoDaddy Conversations Number to iPlum
You can port your GoDaddy Conversations number to iPlum in a few clicks. Watch the video below for a step-by-step walkthrough.
Port Your GoDaddy Conversations Number to iPlum
iPlum vs. GoDaddy Conversations—Frequently Asked Questions (FAQs)
Can GoDaddy Send Text Messages?
Yes, through GoDaddy Conversations, which is separate from their hosting services. It lets users send and receive texts using a business number within a unified messaging inbox.
Can I Receive Calls on iPlum?
Yes, iPlum allows you to receive calls using your dedicated business number. You can also route incoming calls to other lines or extensions based on business hours or caller intent.
Is iPlum a VoIP?
Yes, iPlum uses VoIP for internet calling. However, you can also switch to your mobile carrier network for added call reliability when internet coverage isn’t strong.
Why Choose iPlum Over GoDaddy Conversations?
GoDaddy Conversations offers a simple way to manage calls and messages. While it may work for light communication, the platform lacks the structure and features that growing businesses need.
iPlum, on the other hand, offers more than a second number. You get a full business phone system—one that works on mobile and web, routes calls with a phone tree, transcribes voicemails, encrypts messages, and records calls when needed.
It’s designed for professionals, solopreneurs, and businesses that prioritize reliability, compliance, and control.
Click the link below to get started with iPlum.
Disclaimer: This article is intended for general informational purposes and may not reflect the most current features or capabilities of the products or companies mentioned. For the most accurate and up-to-date information, please refer to the official sources of each company.
