Resources

Protecting Personal Information: PIPEDA vs PHIPA vs HIPAA
Protecting Personal Information: PIPEDA vs PHIPA vs HIPAA
Every day, billions of personal information data exchange hands in the United States and Canada. With the amount of data in constant flow, how can patients be sure that their data is used responsibly
HIPAA Compliant Texting: Does HIPAA Apply to Text Messages?
HIPAA Compliant Texting: Does HIPAA Apply to Text Messages?
Did you know that in 2019 there were 41 million healthcare records exposed, lost, or stolen? And that each breach cost the affected provider an average of over six million dollars?
What Is a Virtual Phone Number?
What Is a Virtual Phone Number?
A virtual phone number can help you keep track of potential clients, current business needs, and upcoming events. Even better, you don't need to buy a second phone to enjoy the benefits of a virtual line
Why You Need a Second Phone Line to Stay HIPAA Compliant?
Why You Need a Second Phone Line to Stay HIPAA Compliant?
With the increase of remote online integration within medical practices, taking steps to protect patient information online has become more important than ever.
How to Get HIPAA Voicemail?: A Complete Guide
How to Get HIPAA Voicemail?: A Complete Guide
In the first month of 2021, HHS hit a health insurance company with a $5.1 million fine. Why? The company violated HIPAA
All About HIPAA Texting
All About HIPAA Texting
Maybe your practice is adapting to social distancing and limited in-office visits. Maybe you're choosing to be more accessible to patients using technology. Either way, using texting for patients improves communication and workflow.

Case Studies

How iPlum Helped a Busy Litigator Recover $2,000+ in Call Revenue
How iPlum Helped a Busy Litigator Recover $2,000+ in Call Revenue
John didn’t have a reliable way to track what happened during mobile calls. He decided to try iPlum’s phone system for law firms.Within one business day, he routed 100% of client calls through his dedicated iPlum business line