HIPAA & Business Associate Agreement

Who needs HIPAA compliance?

If you are dealing with client healthcare information either directly or indirectly, you need HIPAA compliance for privacy and secure communication with your clients.

Pricing for phone line with HIPAA compliance (A + B + C):

A. Get iPlum annual unlimited call/text phone plan

  • U.S. local number: $8.99/mo paid annually
  • or
  • Canada local number: $11.99/mo paid annually
  • or
  • Toll-free number: $14.99/mo paid annually

B. Add security & backup enhanced plan for HIPAA compliance

$5.99/mo paid annually or $6.99/mo paid monthly
Includes: Security and backup of business contacts, text; HIPAA compliance, Unlimited secure text channels; Text to email.
Learn how secure texting works.

C. Business Associate Agreement (BAA)

BAA is provided “Free” when you have above annual plans (A & B). Each iPlum number in your account gets its own BAA. BAA is valid for one year and auto-renews annually in your account when you maintain the prerequisite plans.

Note: If you have purchased monthly number plan (A) and security with backup plan (B), you can still get BAA for $20 annual fee.

Example:
US local number phone plan: $14.98/mo paid annually (=8.99 + 5.99)
Includes: Unlimited calling, texting + Security & backup for HIPAA compliance + Unlimited Secure Texting + Business Associate Agreement (BAA)

Pricing for fax line with HIPAA compliance (A + B + C):

Generally you will need only one fax line for your company which all users can share.

A. Get iPlum annual unlimited fax plan

  • U.S. local number: $8.99/mo paid annually
  • or
  • Canada local number: $11.99/mo paid annually
  • or
  • Toll-free number: $14.99/mo paid annually

B. Add security & backup basic plan for HIPAA compliance

$3.42/mo paid annually or $3.99/mo paid monthly.
Includes: HIPAA compliance.

C. Business Associate Agreement (BAA)

BAA is provided “Free” when you have above annual plans (A & B). Each iPlum number in your account gets its own BAA. BAA is valid for one year and auto-renews annually in your account when you maintain the prerequisite plans.

Note: If you have purchased monthly number plan (A) and security with backup plan (B), you can still get BAA for $20 annual fee.

Example:

US local number fax plan: $12.41/mo paid annually (=8.99 + 3.42):
Includes: Unlimited faxing + Fax HIPAA compliance + BAA

How many phone and fax lines do you need for your company?

You would need one phone line per user in your company. For fax service you will need only one fax line plan which can be shared by all users in the company. Every phone or fax line needs number plan and security with backup plan for compliance. If you have setup a phone tree you would need an additional iPlum line dedicated for incoming calls.

How to get your HIPAA compliance and BAA in iPlum portal?

  1. Login to your iPlum online account https://my.iplum.com.
  2. Dashboard || Users || Click iPlum Login ID of the User
  3. Click action: “HIPAA Compliance”. It will take you to the prerequisites step by step.