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Doximity pricing comes across as competitive.
In fact, Dialer Free tier starts at $0 for verified healthcare professionals, including MDs, DOs, pharmacists, and students. Meanwhile, the Dialer Pro pricing starts at $24 per user per month for individual clinicians and small practices.
However, the actual cost changes once you compare billing, taxes, plans, features, HIPAA compliance, calls, video visits, patients, communication, and daily practice needs.
Indeed, Doximity gives clinicians a useful dialer for voice, video, and telehealth. But Dialer Pro is billed yearly at $288 plus tax per license, not as a month-to-month plan.
And then there’s iPlum, a Doximity alternative that offers more features without bending your budget
For doctors, clinics, and physicians who need a full business phone system on a personal cell phone, iPlum makes a stronger case.
It offers HIPAA-compliant calling, texting, encrypted messaging, voicemail, business hours, and archiving at a lower monthly price.
Also read: iPlum vs. Doximity—Which is the Best for Patient Engagement?
Table of Contents
1. How much does Doximity cost?
3. What you need to know about Doximity pricing plans
4. Doximity vs iPlum pricing comparison
How much does Doximity cost?
Doximity pricing has three main plans: Dialer Free, Dialer Pro, and Enterprise.
Dialer Free costs $0 for verified healthcare professionals, including MDs, DOs, NPs, PAs, pharmacists, and students. It gives clinicians unlimited 1:1 video visits through the dialer.
Dialer Pro costs $24 per user per month for individual clinicians and small practices.
It adds unlimited group visits and unlimited minutes. However, Doximity bills $288 per license, plus tax, annually. So, the monthly pricing shown on the page breaks down the yearly cost. It’s not a monthly payment plan.
Enterprise pricing is custom. It’s built for large practices, hospitals, and health systems. The Enterprise tier adds no-reply text, Care Team Access, a dedicated account manager, clinician training, institutional BAA, EMR integration, and call log reporting.
That said, Doximity can work well for telehealth, voice, video, and patient calls.
However, the pricing changes if your practice needs a full business phone system, encrypted messaging, voicemail, caller ID, business hours, call recording, and long-term archiving.
How much does iPlum cost?
iPlum pricing has three main plans: Standard, Professional, and Enterprise.
The Standard plan costs $8.99 per user per month.
It gives users a US or Canada number, calls, text, Phone Tree, voicemail, spam blocking, Out of Office, Business Hours, Auto-Text Reply, Text Signature, and iOS and Android apps.
The Professional plan costs $14.99 per user per month.
It adds web calling and texting, Share Number, voicemail transcription, secure, encrypted messaging, group texting, broadcast texting, Text-to-Email, scheduled texting, templates, business contacts, 1-year text archiving, free iPlum accounts for patients, HIPAA compliance, and BAA.
The Enterprise plan costs $25.99 per user per month.
It adds call recording, a recording consent announcement, and 10-year archiving for recordings and texts.
iPlum also has two possible extra costs. TCR texting registration costs $20, one-time per business. A toll-free number costs $5 per month when chosen over a local number.
Notably, iPlum costs less than Dialer Pro and provides clinics, doctors, and physicians with a more comprehensive business phone system.
It’s also a better fit for small practices that need secure communication tools, HIPAA-compliant texting, secure calls, and archiving on a personal cell phone.
What you need to know about Doximity pricing plans
Doximity pricing changes when you compare annual billing, taxes, Dialer Free, Enterprise quotes, HIPAA compliance, video visits, communication tools, and iPlum’s lower monthly rates.
Let’s unpack that.
Doximity pricing isn’t truly monthly on Dialer Pro
Doximity lists Dialer Pro at $24 per user per month for individual clinicians and small practices.
However, Doximity bills Dialer Pro yearly. The annual cost is $288 per license, plus tax. So, the $24 monthly pricing shown on the page is only a breakdown of the yearly price. It’s not a monthly billing plan.
That can affect a practice with several clinicians. A clinic with five users would pay $1,440 plus tax upfront for the year.
iPlum Professional costs $14.99 per user per month. One user pays $179.88 per year before optional charges.
So, Dialer Pro costs $108.12 more per user per year before tax.
Sure, Doximity can work for telehealth, voice, video, and patient calls. However, iPlum provides clinics, doctors, and physicians with a lower-cost business phone system that includes calling, texting, voicemail, HIPAA compliance, and BAA.
Dialer Free doesn’t replace a full business phone system
Dialer Free costs $0 for verified healthcare professionals, including MDs, DOs, NPs, PAs, pharmacists, and students. It gives clinicians unlimited 1:1 video visits through the dialer.
Sure, that’s hard to beat.
However, Dialer Free is not the same as a full business phone system for small practices.
A clinic still needs more than dialer video. It needs a business number, caller ID, voicemail, business hours, call routing, auto replies, texting, archiving, and a separate line on a personal cell phone.
iPlum Standard costs $8.99 per user per month and gives calls, text, voicemail, Phone Tree, Business Hours, Auto-Text Reply, and mobile apps.
Therefore, Doximity wins if a clinician only needs free 1:1 video visits.
iPlum, by comparison, is handy when a practice needs everyday patient communication, including business calls and texts.
There’s more to Doximity’s free clinic option than meets the eye
Doximity has a separate option for free clinics.
The website says free clinics can apply for Dialer, Scribe, and Ask at no cost. The page also lists unlimited group visits, unlimited minutes, special free-clinic support, and yearly renewal, pending reapplication.
That’s useful for clinics offering free medical care.
However, the renewal process means a clinic has to apply and wait for approval. The plan doesn’t read like standard public pricing that a paid practice can use instantly.
iPlum doesn’t compete with a $0 free clinic grant-style option.
It competes with paid Doximity use. And once a clinic pays for Dialer Pro, iPlum Professional costs less per user and adds business phone features like encrypted texting, voicemail transcription, 1-year text archiving, and BAA.
Enterprise pricing isn’t listed
Doximity Enterprise is built for large practices, hospitals, and health systems.
It adds unlimited group visits, unlimited minutes, no-reply text, Care Team Access, a dedicated account manager, clinician training, institutional BAA, EMR integration, call log reporting, Enterprise user configurations, Single Sign On, and automated user management.
However, Enterprise pricing isn’t displayed on the page, which makes budgeting harder for a smaller practice when comparing plans.
iPlum lists Standard at $8.99, Professional at $14.99, and Enterprise at $25.99 per user per month.
So, iPlum gives small practices a cleaner price path for HIPAA-compliant calling, texting, BAA, call recording, and archiving.
Doximity is more of a telehealth tool than a business phone platform
Doximity does well for video visits, voice, and clinician-to-patient calls.
Its paid Dialer Pro plan pushes unlimited group visits and unlimited minutes. Its Enterprise tier adds Care Team Access and EMR integration.
That’s useful for telehealth.
However, daily clinic communication also needs regular business phone tools. Think voicemail, business hours, texting, caller ID, missed-call replies, call recording, archiving, and a separate number on mobile devices.
A doctor using a personal cell phone needs patient communication separated from private calls.
iPlum fits that need better. It gives a dedicated business line, secure calls, encrypted messaging, voicemail, business hours, HIPAA compliance, and archiving.
Thus, Doximity can be a good dialer for video care.
iPlum makes more sense when the practice needs a full communication system.
BAA access can push organizations toward Enterprise
Doximity Enterprise lists an institutional BAA. Its public plans position Enterprise for large practices, hospitals, and health systems.
That means a larger clinic or organization with a formal BAA need may have to discuss Enterprise pricing.
For a smaller practice, this can create budget uncertainty.
iPlum Professional costs $14.99 per user per month and gives HIPAA compliance and BAA.
That’s the bigger value difference.
A solo therapist, private doctor, or small clinic can price iPlum right away. They also get HIPAA compliant texting, encrypted messaging, voicemail transcription, web calling, web texting, and text archiving.
Indeed, Doximity may be enough for a clinician doing video visits.
However, iPlum fits better when a practice needs a lower-cost BAA path with everyday phone and text communication tools.
Doximity isn’t big on call recording and long-term archiving
Doximity publishes useful features for Dialer Free, Dialer Pro, and Enterprise.
However, its public pricing page doesn’t present call recording, recording consent announcement, or 10-year call and text archiving as Dialer Pro features. Enterprise lists call log reporting, but call logs aren’t the same as recording archives.
That distinction is important for regulated communication.
Healthcare professionals, attorneys, financial professionals, and insurance agents may need records of calls, consent, and message history.
iPlum Enterprise costs $25.99 per user per month. It adds call recording, a recording consent announcement, and 10-year archiving for recordings and texts.
So, Doximity can work for video visits and secure calls.
iPlum offers better value when a business needs long-term proof, call recording, HIPAA-ready texting, and archiving.
Doximity vs iPlum pricing comparison
Doximity and iPlum plans differ significantly.
Doximity offers Dialer Free at $0, Dialer Pro at $24 per user per month, and Enterprise on a custom pricing plan. However, Dialer Pro is billed annually at $288 per license, plus tax.
iPlum starts at $8.99 per user per month. Its Professional plan costs $14.99 per user per month, while Enterprise costs $25.99 per user per month.
Here’s how the cost compares:
To be fair, Doximity wins when clinicians only need a free dialer for 1:1 video visits.
However, iPlum wins when small practices, clinics, doctors, and physicians need HIPAA compliant calling, texting, voicemail, encrypted messaging, archiving, and a separate business line on a personal cell phone.
Is Doximity worth it?
Doximity can make sense for clinicians who primarily need a dialer for video visits, voice calls, telehealth, and patient calls.
The free tier is appealing if a verified doctor, NP, PA, pharmacist, or student only needs 1:1 video visits. Dialer Pro can also fit individual clinicians and small practices that want unlimited group visits and unlimited minutes.
However, Doximity pricing becomes less attractive once a practice needs more than a dialer.
Dialer Pro costs $288 per license, plus tax, annually. Besides, enterprise pricing isn’t listed, and larger clinics, hospitals, and health systems need to contact sales.
iPlum, in comparison, gives doctors, physicians, and clinics a lower-cost business phone system for calls, text, voicemail, caller ID, encrypted messaging, HIPAA compliance, archiving, and secure calls on a personal cell phone.
Indeed, Doximity can be a good fit for free or paid telehealth visits.
iPlum is the better option for a medical practice that needs HIPAA-compliant calling, texting, call recording, consent announcement, and long-term archiving at a lower monthly cost.
Sign up for iPlum to get a lower-cost, HIPAA-compliant business phone line for calling, texting, recording, and archiving.
