iPlum Pricing: 13 Reasons You Don't Need an Overpriced Phone System

Business phone systems love to charge you like it's 2005.

Some vendors charge $40, $50, or even $70 per user for features you could get for under $15. Add setup fees, compliance upgrades, and call recording, and the costs rack up quickly. 

iPlum takes a different route. 

Its phone plans range from $8.99 to $25.99 per user. 

Meanwhile, electronic fax plans start at $8.99 and $12.99. 

In addition, annual billing trims another 16% to 36% off the top. And the best part is that you don’t need desk phones, PBX hardware, or a setup crew. 

The cloud-based phone system runs on iOS, Android, and Chromebook, and the features compete with systems three times the price.

Below are 13 proof points that show how iPlum gives you a powerful, business phone system without the bloated price tag.

Table of Contents

1. A quick look at iPlum pricing

2. You don’t need an overpriced phone system when you have iPlum

3.Which iPlum plan fits which buyer?

4. The bottom line

A quick look at iPlum pricing

Before the proof points, here's the full pricing picture so you know where you stand.

Phone Plans (per user, billed annually):

  • Standard: $8.99 (36% off monthly)
  • Professional: $14.99 (29% off monthly)
  • Enterprise: $25.99 (16% off monthly)

Fax Plans (billed annually):

  • Standard: $8.99 (25% off monthly)
  • Professional with HIPAA: $12.99 (19% off monthly)

Add-ons to know about:

  • Toll-free number: +$5/month
  • International calling: 2,000 credits for $20
  • REST API access: $2/month
  • TCR texting registration: $20 one-time fee (required for US numbers)

In addition, unlimited plans are subject to fair usage guidelines. 

You don’t need an overpriced phone system when you have iPlum

With that out of the way, here are 13 reasons that you don’t need to pay for an overpriced phone system. 

You only need an affordable, powerful, mobile-first phone system built for team management, security, and scale like iPlum. 

1. You get a full phone system at $8.99 per user

The Standard plan gives you a US or Canada number, calling, texting, a phone tree, voicemail, spam blocking, business hours, and auto-text reply. 

You also get text signatures and out-of-office greetings. In addition, the plan comes with iOS and Android apps. 

iPlum competitors like Quo (formerly Openphone) and Nextiva charge $15  to $25 per seat for similar features. iPlum, by comparison, prices the bundle at under nine dollars. 

The benefit is apparent: you run a powerful business line from day one without paying for features you may not need.

2. Dual reliability on all plans

iPlum routes calls through the voice network or through Wi-Fi and data. That way, if one drops, the other picks up. And the benefit is that you don't lose calls because your carrier isn’t working as it should.

Most iPlum competitors sell network redundancy as a premium add-on. iPlum, however, includes it in the $8.99 tier. The feature comes in handy for anyone working from a home office, a coffee shop, or a hospital basement with a weak cell signal.

3. True HIPAA compliance costs $14.99, not $50+

The Professional tier includes HIPAA compliance, a signed Business Associate Agreement, and encrypted texting. You also get 1 year of text archiving.

In most cases, therapists, medical assistants, and small clinics pay $40 to $70 per user for HIPAA-compliant messaging with services like SpruceHealth or OhMD. 

iPlum delivers the same protection at $14.99. The practical result is that a solo therapist can operate a compliant practice for under $180 per line per year.

4. Call recording for $25.99 in the Enterprise tier

Call recording platforms usually charge $20 to $40 per user, in addition to your base plan. iPlum, in comparison, folds it into Enterprise at $25.99 and throws in 10-year archiving as well as a recording consent announcement.

For starters, finance advisors, insurance brokers, and legal teams need recorded calls for compliance audits. With iPlum, a five-person insurance agency pays $130 a month for call recording, texting, and archiving combined. A competitor bundle at  $20 to $40 per use costs two to three times that.

5. Phone tree and extensions come with standard

iPlum’s auto attendant, IVR, and call transfer features are available with the $8.99 Standard plan. Music on hold, multiple call forwarding, and multiple inbound paths are also included in Standard.

Worth the phone tree, a solo consultant sounds like a 10-person firm. Callers hear "Press 1 for sales, press 2 for support," get routed correctly, and never know the whole thing runs through one phone in your pocket. 

You save the $300 to $500 a PBX box would cost.

6. BYOD cuts hardware costs to zero

iPlum runs on your existing phone, tablet, or Chromebook. You don’t need a desk phone, a second handset, or an IT setup crew.

Traditional phone vendors, on the other hand,  offer hardware bundles that add $200 to $500 per employee upfront. A 10-person team saves $2,000 to $5,000 on setup alone by using iPlum. With iPlum, your capital stays in the business.

7. Toll-free numbers add $5, not $15

It is not surprising for dedicated toll-free services to charge $10 to $15 a month for a single number. iPlum adds a toll-free line to any plan for $5 per month.

And if you’re a consultant with a national client base, you get an 800 number for the price of a sandwich. The benefit shows up in buyer perception as toll-free signals legitimacy, and now it costs almost nothing with iPlum

8. Voicemail transcription at $14.99

The iPlum’s Professional tier transcribes voicemails and emails them to you. With this service, you can read messages in five seconds instead of listening for two minutes.

Sales reps, doctors, and real estate agents save 20 to 40 minutes a day skimming transcripts during back-to-back meetings. For a busy solo practitioner, the feature pays for itself in the first week.

9. Text archiving runs 1 year on the Professional and 10 years on the Enterprise plan

Financial advisors, healthcare providers, and legal professionals must archive client communications. Services like Smarsh charge $10 to $25 per user per month for archiving alone.

iPlum offers 1 year of text archiving for $14.99 and extends it to 10 years for $25.99. The benefit for a compliance officer is that audits get easier, and the archiving line item disappears from next year's budget.

10. Group text and broadcast text come with the Professional plan

Real estate agents message buyer lists. Insurance brokers, on the other hand, send policy reminders. Meanwhile, clinics text appointment confirmations. The Professional plan lets you send group texts and broadcast messages from one number.

That said, a separate SMS marketing tool can cost $30 to $100 a month. With iPlum, the feature is included in the $14.99 plan. And, small businesses reach 50 clients in one tap without paying for a second platform.

11. Electronic fax starts at $8.99 with no machine

The Standard fax plan allows you to send and receive faxes from your phone or computer. And you get delivery confirmation, custom cover sheets, and incoming fax alerts by email.

Traditional fax machines cost $150 to $400, plus a dedicated phone line at $20 to $40 a month. iPlum replaces the whole setup for $8.99. That’s 8 times cheaper per month.

12. HIPAA-Compliant fax for $12.99

The Professional fax plan includes HIPAA compliance, a BAA, fax backup, and one year of archiving. That said, medical fax services like eFax Corporate charge $40 to $60 a month for the same.

So, if you have a medical office running three fax lines, for instance, you’ll pay $38.97 with iPlum. The competitor bills $120 to $180. For a small practice, the savings fund another staff hour each week.

13. SOC 2 Type II and HIPAA security 

iPlum holds SOC 2 Type II certification and offers HIPAA compliance on Professional and Enterprise plans. Encryption runs across messaging and storage.

Startups and solo professionals get enterprise-grade security at $8.99 to $25.99 per user. You don’t need a separate compliance contract or six-figure audit fees passed down to you. And the benefit here is that you handle sensitive client data without worrying about whether your phone system meets the bar.

Which iPlum plan fits which buyer?

The tiers map to specific user types. Here's how to match your needs to the right plan.

Standard ($8.99) suits: Solopreneurs, freelancers, and side-business owners. At this level, you want a separate business line with a phone tree, voicemail, and texting. You don't necessarily require encryption or compliance.

Professional ($14.99) fits HIPAA-regulated professionals such as therapists, medical virtual assistants, and small clinics. Also, service businesses that send group texts (real estate, insurance, home services). You get encrypted texting, BAA, voicemail transcription, and broadcast messaging.

Enterprise ($25.99) works for: Finance advisors, insurance agents, legal teams, and sales operations. You need call recording, consent announcements, and 10-year archiving for compliance.

Standard Fax ($8.99) covers: Realtors, lenders, consultants, and anyone who still receives faxes from clients or partners. No HIPAA, no archiving.

Professional Fax ($12.99) adds: HIPAA compliance, fax backup, and one year of archiving. Medical offices, dental practices, and therapists use the tier to replace expensive medical fax services.

One thing to plan for is the TCR texting fee.

US numbers require a one-time $20 registration. Unlimited plans are subject to fair usage guidelines, so buyers sending tens of thousands of texts per month should check those terms before signing up.

Note: The TCR texting fee isn't exclusive to iPlum. US mobile carriers mandate TCR registration for every business sending texts from a US number, regardless of provider. iPlum charges the standard $20 one-time fee. 

The bottom line

Overpriced phone systems want you to believe you need to spend more to get more. iPlum, however, breaks the story apart. 

With iPlum, a solo practitioner can operate a full business line with a phone tree for $8.99. Meanwhile, HIPAA-regulated therapists get encrypted texting and a BAA for $14.99. An insurance agent, on the other hand, records calls, archives texts for a decade, and meets compliance bars for $25.99.

Add in dual network reliability, BYOD hardware savings, and SOC 2 Type II certification on every plan, and the math stops making sense for the premium vendors. You pay less. You get the same features. Your clients never know the difference.

Pick the tier that matches your work. 

Sign up. Port your number. Your business line goes live the same day.

Get started with iPlum

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