Resources

The Importance of HIPAA and Privacy Act Training for Healthcare Professionals
The Importance of HIPAA and Privacy Act Training for Healthcare Professionals
When working in the healthcare field, personal information will be needed. Find the importance of HIPAA and Privacy Act Training for health professionals here.
HIPAA Texting Requirements
HIPAA Texting Requirements
The protection of privacy becomes incredibly important in today’s information age. This is especially important when it comes to matters of medical privacy.
A Guide to CMS Call Recording Requirements for Insurance Brokers
A Guide to CMS Call Recording Requirements for Insurance Brokers
Get to know the CMS recording requirements and rules for sales calls, electronic communications, and marketing materials to stay compliant
Everything You Need to Know About HIPAA Phone Laws
Everything You Need to Know About HIPAA Phone Laws
Imagine having a great visit with a patient, but you forget to show them a copy of their records. You decide to use your phone to take a picture and text it to them.
The Advantages of a Virtual Line Over a Traditional Phone Line
The Advantages of a Virtual Line Over a Traditional Phone Line
There are almost as many smartphones in the United States as there are people.
Top Reasons You Need an 800 Toll-Free Vanity Number
Top Reasons You Need an 800 Toll-Free Vanity Number
Did you know that there can be a total of 10 billion phone numbers in the United States alone?

Case Studies

How iPlum Helped a Busy Litigator Recover $2,000+ in Call Revenue
How iPlum Helped a Busy Litigator Recover $2,000+ in Call Revenue
John didn’t have a reliable way to track what happened during mobile calls. He decided to try iPlum’s phone system for law firms.Within one business day, he routed 100% of client calls through his dedicated iPlum business line