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This is a round-up of the best VoIP services in Canada.
To create this guide, we hand-picked top-rated VoIP providers and assessed each platform’s:
- Features and suitability for the Canadian market
- Pricing
- Ease of use
- Scalability
- User reviews
- Local number availability
- Compliance and security
By the end, you should be able to pick a VoIP service that suits your needs, fits your budget, and works well for your location in Canada.
Let’s dive right in.
Table of Contents
1. Best VoIP Providers for Business in Canada
2. How to Choose the Best VoIP Phone Service in Canada
3. Best VoIP Service in Canada: Frequently Asked Questions (FAQs)
4. Why Choose iPlum as Your Canadian VoIP Provider?
Best VoIP Providers for Business in Canada
The VoIP services below pack robust and diverse features to cater to calling and texting requirements for most Canadian businesses.
While the choice of one provider over another depends on your needs, you’re better off with a solution that allows you to communicate effectively across Canada and beyond without leaving a hole in your budget.
That said, here’s a rundown of the best business VoIP Canada services.
We’ll start with a comparison table.
1. iPlum – Best Canadian VoIP Provider Overall
iPlum is the best VoIP service in Canada if you're looking for a robust mobile-first option that combines affordability with powerful functionality.
First, the platform allows you to text or call using a Canadian secure second number on your existing device. That way, it's easier to separate personal and business communication.
In addition, you can choose between voice network or internet calling for stellar voice quality.
Meanwhile, voicemail transcription converts voice messages into written text, saving you the time you'd have spent listening to recordings.
iPlum also comes with a robust phone tree and an auto attendant with extensions to greet and route callers to the right department or person for a professional experience.
And if you need help, you can always refer to the in-depth help center or schedule a live Zoom call.
Key Features
- Dual‑Network Calling Mode: Lets you switch between your carrier's voice network or data for reliable voice quality.
- Phone Tree, Auto-attendant with Extensions: Plays a greeting, then routes calls to the right person or department.
- Business Hours Management: Sends messages or calls to voicemail when you're offline.
- Voicemail Transcriptions: Delivers messages as text, letting you skim or forward easily.
- Secure Texting and PIPEDA/PHIPA Compliance: Encrypts texts and offers a BAA for regulated industries.
- Call Recording and Archiving: Records calls and stores them securely, which is useful in finance or legal fields.
- Toll-free and Vanity Numbers for Canada: Lets you have a separate Canada number on your phone to conduct your Canadian business
- REST API and User Control: Allows automated management and user permissions via API calls.
Pros
- Affordable for small businesses
- Keeps personal and business separate
- Works across Canada reliably
- Great for healthcare security
- Reliable customer support
Cons
- No video conferencing …yet
iPlum Pricing
iPlum pricing is structured in three tiers as follows
- Standard Plan: Starts at $8.99 monthly per user. Includes mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree, and extensions.
- Professional Plan: Starts at $14.99 monthly per user. Includes everything in the Standard plan and web calling, texting, encryption, archive, transcription, as well as healthcare compliance.
- Premium Plan: Starts at $19.99 monthly per user. Includes everything in the Profession plan alongside call recording, compliance tools (finance, legal, sales), and archive retention.
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2. OpenPhone – Best Canadian VoIP Provider for remote teams
With OpenPhone, you can share one business number across multiple users, making it a practical VoIP choice for remote teams.
In addition, the service works on both mobile and desktop, so everyone can view and respond to the same calls and texts.
Moreover, you can choose a Canadian local or toll-free number, or port your existing line to the platform.
OpenPhone also offers a phone menu to greet callers and direct them to the right person. However, its auto attendant is basic compared to iPlum, which may limit call routing options for businesses that need more customization.
Key Features
- Shared Number: Lets multiple users send and receive calls or texts from the same business line.
- Voicemail Transcription: Converts voicemails into text for quick reading.
- Call Recording: Records calls for reference.
- Number Porting: Lets you transfer an existing number to OpenPhone.
- Canadian Local and Toll-Free Numbers: Offers numbers for different provinces or nationwide use.
Pros
- Clean interface
- Number porting
- Multi-device support
Cons
- Fewer features on lower plans
- Calls sometimes marked as spam risk
- Occasional downtime reported
- Live support is hard to reach
OpenPhone Pricing
OpenPhone is priced as follows:
- Starter: Start at $15 per user with one number per user
- Business: $23 per user for phone menus, auto recording
- Enterprise: Custom quote via sales
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3. RingCentral – Best Canadian VoIP Provider for large businesses
RingCentral thrives on an extensive feature set. It offers a unified communications platform with VoIP calling, HD video conferencing, and team messaging.
In Canada, it provides local and toll-free numbers, as well as number porting. In addition, the service integrates with platforms like Microsoft 365, Google Workspace, and Salesforce.
That said, RingCentral's broad feature set also means steep pricing. And, unless you’re a large organization, you may end up paying for features you don’t need.
Key Features
- VoIP Calling: Unlimited domestic calling in Canada and the U.S.
- HD Video Conferencing: Host meetings with up to 200 participants.
- Call Queues and Routing: Manage and distribute incoming calls efficiently.
- Business Integrations: Works with Microsoft 365, Google Workspace, Salesforce, and more.
- Canadian Local and Toll-Free Numbers: Assign numbers by region or nationwide.
Pros
- Scales for large organizations
- Multi-device support
Cons
- Higher cost than competitors for the same features
- Learning curve for new users
- Reported app glitches
- Limited features on lower tiers
RingCentral Pricing
RingCentral offers three main VoIP plans:
- Core: $20 per user per month
- Advanced: $25 per user per month
- Ultra: $35 per user per month
4. Ooma – Best Canadian VoIP Provider for small offices
Ooma markets itself as a phone system for small offices. And, it can deliver what you’d expect from a standard VoIP phone service in Canada.
For instance, it offers calling within Canada, the U.S., Mexico, and Puerto Rico, making it appealing for businesses with cross-border clients.
Although Ooma’s mobile app and auto-attendant give your business a more professional front, the functionality is significantly basic compared to competitors like iPlum.
Besides, the Canadian plan limits texting to just 100 messages.
Key Features
- Mobile App: Make and receive calls on smartphones
- Call Forwarding: Sends calls to another device or number
- Analog Fax Support: Works with traditional fax machines
- Texting: Allows you to send and receive texts within Canada
Pros
- Ideal for small teams
- Simple setup
Cons
- Low SMS allowance in Canada
- Limited desktop calling on the Essentials plan
- No unlimited toll-free minutes
Ooma Pricing
Ooma pricing is structured in three tiers as follows:
- Essentials Plan: Starts at $24.95 monthly per user.
- Pro Plan: Starts at $29.95 monthly per user.
- Pro Plus Plan: Starts at $34.95 monthly per user.
5. Dialpad – Best Canadian VoIP Provider for AI features
Dialpad is a VoIP service built with AI tools for contact centers and enterprises.
It boasts AI coaching features, like the Coaches Leaderboard, to help supervisors improve training through metrics such as average scorecard grade and hold time.
With a Canadian number, you get calls in Canada and the U.S., making it easy to service your cross-border clients.
However, you can’t add extra numbers, access most integrations, or send international texts without upgrading to the Pro plan.
Key Features
- SMS and MMS: Allows you to send and receive texts in Canada and the U.S.
- Calling: Enables you to call anywhere in Canada and the U.S.
- Video Conferencing: Allows you to host online meetings with your team
- Voicemail Transcriptions: Lest you read messages instead of listening
- Call Recording: Allows you to save calls for reference or compliance
Pros
- Unlimited Canada calls
- AI coaching on the Standard plan
Cons
- Extra numbers need an upgrade
- Limited integrations on the Standard plan
- International texting needs an upgrade
Dialpad Pricing
Dialpad pricing is structured in three tiers as follows:
- Standard Plan: Starts at $15 monthly per user.
- Pro Plan: Starts at $25 monthly per user with a three-user minimum requirement
- Enterprise Plan: Custom quote with a 100-user minimum requirement
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6. 8x8 – Best Canadian VoIP Provider for Microsoft Teams Integration
8×8 is a good VoIP service for international calling, offering plans that include unlimited calls to select countries. Its strongest capability is the seamless Microsoft Teams integration.
With 8×8, you can make and receive calls, check voicemail, and manage contacts within the Teams interface, which streamlines communication for businesses already using Microsoft’s ecosystem.
The platform also supports unlimited SMS in Canada and the U.S.
However, call recordings are deleted after 30 days unless you buy an add-on. iPlum, in comparison, offers one-year archiving on its Premium plan with no extra fees.
Key Features
- Unlimited Calling: You can make calls in Canada, the U.S., and select countries
- Basic auto-Attendant: Allows you to route callers to the right person or department
- Unlimited Internet Fax: Lets you send and receive faxes online
- In-App Team Chat: Allows you to message coworkers without switching platforms
Pros
- Global calling options
Cons
- Outdated interface
- Short call recording retention
- No transparent pricing
8x8 Pricing
8×8 offers four main VoIP plans:
- X2: $24 per user per month
- X4: $44 per user per month
- X6: $85 per user per month
- X7: $110 per user per month
7. GoTo Connect – Best Canadian VoIP Provider for hybrid work
GoTo Connect is a Canadian VoIP provider with features to serve businesses with teams working both in-office and remotely.
With the platform, you can phone extensions for desk and remote workers, as well as leverage its built-in video conferencing for remote meetings.
Meanwhile, the real-time predictive analytics provide insight into customer interactions across calls and chats.
However, the GoTo Connect limits toll-free usage to 1,000 pooled minutes per month, even on upgraded plans.
Key Features
- Local, Vanity, and Toll-Free Numbers: Allows you to choose numbers for Canadian regions
- Extensions: Lets you add multiple extensions for your business
- Additional Numbers: Allows you to assign more than one number to a user
- Auto-Replies: Send messages to unsaved callers automatically
- Desktop and Mobile Apps: Manage calls and messages from any device
Pros
- Supports multiple extensions
Cons
- Strict toll-free limits
- No public pricing
- Limited texting reach
GoTo Connect Pricing
GoTo Connect offers three pricing tiers:
- Phone System: $26 per user per month
- CX: $34 per user per month
- Contact Center: $80 per user per month
How to Choose the Best VoIP Phone Service in Canada
Not all Canadian VoIP providers are worth your attention. That said, here are five factors to consider before making your decision.
Coverage and Call Quality
Make sure the provider offers strong call quality across Canada and beyond. In addition, check if they provide a fallback to a carrier network for better reliability when internet connections are weak.
Texting and Messaging Limits
Look for unlimited or high-allowance texting, especially if you regularly communicate with clients. Some providers cap monthly messages, which can be restrictive as your business grows.
Compliance and Security
If you work in regulated industries like healthcare or finance, ensure the provider offers compliance with Canadian privacy laws (PIPEDA/PHIPA) and provides encrypted calling and texting.
Scalability and Extensions
Choose a service that allows easy expansion — whether adding more numbers, extensions, or users — without forcing you into costly higher-tier plans for basic features.
Transparent Pricing
Publicly listed, easy-to-understand pricing makes budgeting simpler. As you’ve seen in the round-up above, some providers require you to contact sales for a quote, which can slow down decision-making.
Best VoIP Service in Canada: Frequently Asked Questions (FAQs)
What is the best VoIP service in Canada?
The best VoIP service in Canada should offer reliable calling, strong compliance, and fair pricing. iPlum delivers all three, making it a top choice for businesses nationwide.
How to get a Canadian VoIP number?
You can get a Canadian VoIP number by signing up with a provider offering local numbers. iPlum makes it easy, with quick setup and secure calling across Canada.
What is the best residential VoIP service in Canada?
For home use, you want clear calls, low costs, and easy setup. iPlum offers these benefits plus the option to add secure texting for personal or business needs.
Why Choose iPlum as Your Canadian VoIP Provider?
Choosing a business VoIP Canada provider means balancing call quality, compliance, features, and cost.
Indeed, the VoIP phone Canada providers above deliver a solid performance.
However, iPlum consistently stands out for its affordable pricing and innovative features, including dual-network calling and secure texting with PIPEDA/PHIPA compliance.
Sounds good?
Create your iPlum account today if you want a Canadian VoIP service that’s easy to set up, compliant, works anywhere, and grows with your needs.
Disclaimer: This article is intended for general informational purposes and may not reflect the most current features or capabilities of the products or companies mentioned. For the most accurate and up-to-date information, please refer to the official sources of each company.
