50+ Calling & Texting Features

Customer Service (U.S. Based)

HD Calling
Business Texting
Call Recording
Voicemail
Voice / Wi-Fi
porting
Phone Tree
(IVR)
Team Account

Google Voice Alternative for Business

How Is Privacy Built into iPlum?

iPlum is designed for professional business communications with privacy and security-focused capabilities. A dedicated iPlum business number helps keep your business calling, texting and voicemail separate from your personal mobile number and communications.

Can I Use iPlum as a Second Business Line on My Mobile?

Yes, now you can get a second line on your mobile which as as reliable as your first line. With iPlum special technology, you are not dependent on internet for calling. iPlum provides state of the art carrier calling mode using your existing carrier for best performance and reliability for your calls at all time.

Does iPlum Provide a BAA for HIPAA Compliance?

Yes. iPlum provides a Business Associate Agreement (BAA) for HIPAA compliance with applicable plans. The BAA supports covered healthcare organizations and professionals using iPlum for communications involving ePHI.

Does iPlum Support Secure Texting?

Yes, if you are a healthcare professional, iPlum provides a free app for your patients to communicate with you using secure texting. Check step by step process to add a patient for secure texting using iPlum.

Does iPlum Provide Call Recording?

Yes. Call recording is available with applicable iPlum plans. For compliance workflows, iPlum can provide a recording consent announcement for incoming calls. Recordings can be accessed through supported iPlum interfaces based on your plan and configuration. Businesses are responsible for complying with applicable call-recording and consent laws.

Can I Add a Phone Tree or Auto Attendant?

Yes. iPlum Phone Tree (Auto Attendant) lets you play a professional greeting and route callers to extensions, users, departments, voicemail, announcements or external numbers. You can configure one or multiple extensions based on your business needs.