50+ Calling & Texting Features
Customer Service (U.S. Based)
Local & 800 Toll-Free Numbers
Number Portability
Call Mode: Voice Network or Wi-Fi/Data
True Caller-ID with Call Return
Phone-Tree & Extensions
Business Team Account
Business Hours
Domestic Calling
International Calling
Secure Texting
Domestic Texting
International Texting
MMS: Audio, Photo, Video, Short-codes
Cloud Voicemail
Email Alerts for Voicemail
Custom Voicemail Greeting
Call Notifications
Transcriptions for Voicemail
Out-of-Office Greeting
Custom Auto Attendant Greeting
Call Transfer
Music on Hold
Create Forwarding Extensions
Call Management Rules
Text to Speech Greetings
Signature Text
Auto-Text Missed Calls & SMS
Auto-Text Business Hours
Auto Attendant (IVR)
Fax
Business Contacts
Favorites Address Book
Text Archiving, Backup
Text to Email
Schedule Text
Pin Text
Multiple Call Forwarding – Global
Multiple Inbound Paths
Call Recording
Announcement Call Recording Compliance
Calling & Texting Logs
Do Not Disturb
Password Lock
Reactivate Number
Change/Swap Number
Block Phone Numbers
Ringtones & Message Tones
HIPAA & HITECH Compliance
BAA: Business Associate Agreement
AES-256 Data Encryption & PKI Cryptography
Bring-Your-Own-Device ready (BYOD)
Cloud-Based Group Management Console
REST APIs for Usage Management
Universal Links for Developer Integration
iPhone & iPad
Android: Smartphone, Tablet, Chromebook
23 Languages, 200 countries







(IVR)

Google Voice Alternative for Business

iPlum is designed for professional business communications with privacy and security-focused capabilities. A dedicated iPlum business number helps keep your business calling, texting and voicemail separate from your personal mobile number and communications.

Yes, now you can get a second line on your mobile which as as reliable as your first line. With iPlum special technology, you are not dependent on internet for calling. iPlum provides state of the art carrier calling mode using your existing carrier for best performance and reliability for your calls at all time.

Yes. iPlum provides a Business Associate Agreement (BAA) for HIPAA compliance with applicable plans. The BAA supports covered healthcare organizations and professionals using iPlum for communications involving ePHI.

Yes, if you are a healthcare professional, iPlum provides a free app for your patients to communicate with you using secure texting. Check step by step process to add a patient for secure texting using iPlum.

Yes. Call recording is available with applicable iPlum plans. For compliance workflows, iPlum can provide a recording consent announcement for incoming calls. Recordings can be accessed through supported iPlum interfaces based on your plan and configuration. Businesses are responsible for complying with applicable call-recording and consent laws.

Yes. iPlum Phone Tree (Auto Attendant) lets you play a professional greeting and route callers to extensions, users, departments, voicemail, announcements or external numbers. You can configure one or multiple extensions based on your business needs.





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