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iPlum is the best GoDaddy Conversations alternative if you’re looking for a professional phone system with features built for calling, compliance, and mobility.
GoDaddy Conversations is good for managing chats from places like Facebook and Gmail in one place. However, its voice communication capabilities are limited. There’s no call management. No built-in compliance tools. No business hours feature.
iPlum, on the other hand, gives you all that and more.
In this article, we’ll review five alternatives and competitors to GoDaddy Conversations and why iPlum is a more complete solution.
Before we do, let's zero in on GoDaddy Conversations first.
GoDaddy Conversations Reviews—What Are Users Saying?
GoDaddy Conversations has received multiple complaints from users about performance issues, missing features, and poor customer support.
Here are six common frustrations mentioned in GoDaddy Conversations user reviews across platforms like Capterra, G2, and TrustPilot.
Lack of Caller Information and Frequent Call Drops
Users report that the system does not display caller numbers or names, and calls often drop or experience audio issues.
"Unable to see the caller's number or name... system is very glitchy. Drops calls, callers unable to hear you."—User review, TrustPilot.
App Instability and Inability to Make Calls
The app frequently crashes, making it difficult to make calls or access voicemails, leading to frustration among users.
"I can’t ever open the app, can’t make calls, it forces me to close, and it freezes. It doesn’t play voicemail."—User review, Capterra.
Delayed Messages and Poor Contact Syncing
Messages are slow to arrive, and syncing contacts between the app and phone requires manual updates, causing inefficiencies.
"Messages are very slow to come in, delayed... So much manual upkeep daily."—User review, G2.
Confusing Interface and Ineffectiveness
The app's design is reported as confusing, with users finding it ineffective for its intended purpose.
"Terrible experience. This app doesn't function at all. It is very confusing and ineffective for the intended use."—User review, Capterra.
Poor Customer Service Experience
Users have experienced long wait times and unhelpful support, leading to unresolved issues and dissatisfaction.
"GoDaddy Conversations customer service is horrendous... It took me three weeks before I got in touch with someone who actually helped."—User review, G2.
Forced Migration from Previous Services
Some users feel that transitioning from previous GoDaddy services to Conversations was poorly handled, resulting in a loss of functionality.
"They got rid of a great service with SmartLine and went to a horrible service of Conversations line."—User review, TrustPilot.
While some users have raised concerns, others find GoDaddy Conversations useful, especially for its message organization and built-in AI tools.
Unified Inbox for Streamlined Communication
GoDaddy Conversations offers a unified inbox that consolidates messages from various platforms, helping users manage communications more efficiently.
"Get a unified inbox to simplify communication with your customers."—User review, Capterra.
AI-Suggested Content for Consistent Messaging
The platform includes AI-suggested content to help maintain consistency in customer communications.
"AI-suggested content boosts consistency."—User review, G2.
GoDaddy Conversations Features
GoDaddy Conversations features include:
- Text Messaging – Lets you send and receive texts using your business number.
- Phone Number – Gives you a separate number for business calls.
- Caller ID – Lets you see who’s calling before answering.
- Voicemail – Allows you to record greetings and receive voice messages..
- Notifications – Allows you to get alerts for new messages.
GoDaddy Conversations Pricing
GoDaddy Conversations pricing is structured as follows:
- Essentials ($4.99/mo)- Doesn’t provide a phone number in this plan.
- Deluxe ($12.99/mo)
- Ultimate ($16.99/mo)
Note: Texting requires a one-time $19 registration fee..
Why Consider a GoDaddy Conversations Alternative?
GoDaddy Conversations can be limited in terms of voice features, reliability, and support. Here are reasons to consider an alternative.
- Limited calling features – GoDaddy Conversations doesn’t offer robust call management tools.
- No call recording – There's no built-in option to record calls for reference or compliance.
- No True HIPAA or compliance tools – It’s not suitable for industries that require secure communication.
- App crashes and glitches – Users report frequent crashes and technical issues.
- Delayed or missing messages – Messages can take too long to arrive or don’t show up at all.
- No support for second phone lines – You can’t add separate lines for different teams or locations.
- Poor contact syncing – Contacts don’t always sync well between the app and your device.
- Basic voicemail setup – Voicemail options are limited and lack customization.
- Confusing interface – Some users find the layout hard to navigate.
- Slow customer support – Getting help often involves long wait times or unclear answers.
Best GoDaddy Conversations Alternatives
Now that you have an overview of GoDaddy Conversations and what it can do, let’s look at its alternatives that you can consider.
Speaking of overviews, here’s a quick comparison table.
1. iPlum (Best Value)
GoDaddy Conversations and iPlum offer mobile apps to help businesses manage communication. For instance, each comes with a voicemail and lets you set business hours.
However, iPlum delivers a far more complete set of features designed for real business use. Although GoDaddy Conversations allows you to organize messages from email, social media, and website chat, it lacks robust voice tools.
That’s where iPlum takes over.
It gives you a full business phone system with call recording, voicemail transcription, custom greetings, and extensions, all built in.
On top of that, iPlum offers dual call reliability. With iPlum, you can route calls through your voice network or switch to Wi-Fi or mobile data. Either way, you get clear calls, even when the signal isn’t perfect.
Then there’s security. iPlum lets you create encrypted texting channels, which is a must-have for HIPAA-compliant industries, such as healthcare or finance.
Need more than one number? No problem. iPlum gives you mobile second lines in the U.S. and Canada. You can also get toll-free and vanity numbers. And with the built-in phone trees, auto-attendant, and virtual extensions, you can route calls exactly where they need to go.
iPlum doesn’t stop there. You get auto-text replies and message templates, enabling you to save time on client conversations. Meanwhile, voicemail transcription allows access to easy-to-read messages for all missed calls.
iPlum also comes with a call recording tool, making it easy to keep records for training, compliance, or client reference.
And to top it all off, iPlum includes two-factor authentication, password policies, and AES-256 encryption. It’s fully HIPAA and HITECH compliant, something GoDaddy Conversations can’t claim.
Click the link below to see everything iPlum has to offer.
iPlum Pricing
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iPlum pricing is structured in three tiers as follows:
Standard Plan – $8.99/user/month
Includes mobile app calling and texting in the U.S. and Canada, voicemail, auto-replies, business hours, and phone tree.
Professional – $14.99/user/month
This plan adds to the Standard plan with web-based calling and texting, secure encrypted texting, voicemail transcription, group and broadcast messaging, text archiving, and HIPAA compliance with a BAA for healthcare.
Premium – $19.99/user/month
Offers everything in the Professional plan, plus call recording and compliance features for finance, insurance, legal, sales, and support sectors.
How iPlum Pricing Compares with GoDaddy Conversations’
iPlum offers more for your money. The $8.99 plan includes calling, texting, voicemail, and IVR features GoDaddy Conversations misses even with the $16.99 plan. Furthermore, at $14.99, iPlum adds HIPAA compliance and transcription. For $19.99, you also get call recording, features that GoDaddy Conversations doesn’t offer at any tier.
It is important to note that GoDaddy Conversations doesn’t include a phone number in its Essentials plan.
How to Port Your GoDaddy Conversations Number to iPlum
If you’d like to experience iPlum excellence, you can port or transfer your GoDaddy Conversations with just a few clicks.
Watch the video below to learn how to port or transfer your GoDaddy Conversations to iPlum.
Ready to get started?
Port Your GoDaddy Conversations Number to iPlum
2. Grasshopper
Grasshopper is a good alternative to GoDaddy Conversations if you’re looking for a virtual phone system.
Unlike GoDaddy Conversations, which focuses mostly on messaging and inbox management, Grasshopper leans more toward business calling. It gives you a dedicated number—toll-free, vanity, or local—and includes features like call forwarding, voicemail transcription, extensions, custom greetings, and simultaneous call handling.
You can also send business texts, set up instant replies for missed calls, and manage everything from mobile or desktop apps for on-the-go connectivity.
However, Grasshopper doesn’t offer call recording, HIPAA compliance, or secure texting.
In addition, it lacks iPlum’s advanced auto-attendant, text-to-email delivery, and voicemail-to-text with email backup. So, if those features matter for your business, keep that in mind.
Grasshopper Pricing
Grasshopper pricing is structured as follows:
- True Solo: $14/month
- Solo Plus: $25/month
- Small Business: $80/month
How Grasshopper Pricing Compares to iPlum
Grasshopper may look affordable at a glance. However, its pricing starts at $14 per month, then increases to $80 per month for small teams.
iPlum’s full-featured plans top out at $19.99 per user, making it an affordable Grasshopper alternative for teams that need calling, texting, compliance, and call recording features, which the latter doesn’t include even at higher tiers.
3. Google Voice
Google Voice is a worthy GoDaddy Conversations alternative if your business runs on Google Workspace and you want voice calling built into your tools.
GoDaddy Conversations is all about inbox management and social messaging.
Google Voice, on the other hand, overlays GoDaddy Conversations’ features and also has voice tools. These include a virtual number, voicemail transcription, call forwarding, and easy integration with Gmail and Google Calendar.
In addition, Google Voice offers a separate business number and you can also get auto-attendants and call transfer in higher-tier plans. GoDaddy Conversations doesn’t offer these.
However, Google Voice isn’t HIPAA compliant unless you have a Google Workspace subscription. Do you know what that means? Not only does it mean that you’ll pay, but it also implies you could end up spending money on features you don’t need.
Google Voice Pricing
Google Voice pricing is available in three plans as follows
- Starter – $10/user/month
- Standard – $20/user/month
- Premier – $30/user/month
For HIPAA compliance, you’ll need a Google Workspace subscription, which starts at $6.30 per user per month (Business Starter) or $12.60 per user per month (Business Standard). That means the cost of HIPAA-compliant Google Voice can go well beyond $30 per user.
How Google Voice Pricing Compares to iPlum
HIPAA-compliant Google Voice requires the $30 Premier plan, plus a Workspace subscription, which pushes costs to $36.30–$42.60 per user per month.
In contrast, iPlum includes HIPAA tools at just $14.99/user, per month, making it a more cost-effective GoDaddy Conversations alternative.
4. Phone.com
Phone.com is a solid GoDaddy Conversations alternative if you want a virtual phone system that includes video.
With Phone.com, you get a phone system that includes a business number, call forwarding, voicemail, auto-attendants, and call queues.
You can make and receive calls, host video meetings, and manage communication from desktop or mobile apps. And, unlike GoDaddy Conversations, Phone.com also supports robust call routing and extensions.
Phone.com also lets you set up dial-by-name directories and custom greetings, which aren’t available in GoDaddy Conversations.
It is important to note a few things about Phone.com HIPAA compliance.
While Phone.com is HIPAA compliant, the responsibility is shared and limited. Once voicemails or faxes leave the system (e.g., sent by email), the risk shifts to you. SMS is also considered a grey area.
Phone.com Pricing
Phone.com pricing is available in three plans as follows:
- Basic – $15/user/month
- Plus – $22.50/user/month
- Pro – $33.33/user/month
How Phone.com Pricing Compares to iPlum
Phone.com’s Pro plan costs $33.33 per user per month, while iPlum’s Premium plan is just $19.99 per user. That’s a 40% lower cost for features most small teams use, making iPlum the more affordable, value-packed investment.
5. Sideline
Sideline is a GoDaddy Conversations alternative you can consider for a second phone number to separate business and personal communication.
With Sideline, you get a dedicated second number that lets you use your cellular network for high-quality calls, even without Wi-Fi.
You also get unlimited messaging (SMS, MMS, and group texts), voicemail with a custom greeting, number porting, and unique ringtone and text tones to keep calls organized.
Sideline adds features like auto-reply for missed calls and built-in spam detection. However, it doesn't offer team features, call routing, or integrations found in GoDaddy alternatives like iPlum. Furthermore, Sideline lacks IVR, call recording, and compliance support.
Sideline Pricing
Sideline pricing is available in three plans as follows:
- Monthly – $14.49/month
- Half-Yearly – $69.99 every 6 months
- Yearly – $129.99/year
How Sideline Pricing Compares to iPlum
Sideline costs $14.49/month but lacks call recording, IVR, or HIPAA compliance. iPlum’s $8.99/month plan offers core business features, while its $14.99/month plan adds HIPAA compliance, secure texting, and voicemail transcription.
For nearly the same price, iPlum gives regulated businesses what Sideline simply doesn’t support at all.
Alternatives to GoDaddy Conversations—Frequently Asked Questions (FAQs)
What Is the Difference Between GoDaddy Conversations and SmartLine?
SmartLine was GoDaddy’s old virtual phone app focused on calling and texting. GoDaddy Conversations replaced it with a unified inbox that includes messaging from email, chat, and social media—but with weaker voice call features.
What Are GoDaddy Conversations?
GoDaddy Conversations is a messaging tool that combines emails, website chats, and social media messages into one inbox. It helps small businesses manage customer communication in one place but offers limited phone system capabilities.
How To Get a Second Phone Number for Business?
You can get a second phone number using a service like iPlum. With iPlum, you get a dedicated business line with calling, texting, voicemail, call recording, and HIPAA compliance. And you don’t need a second device.
GoDaddy Conversations Alternatives—Why Choose iPlum Over Competitors?
Indeed, GoDaddy Conversations works well for messages across platforms. However, when calling, mobility, and compliance are part of your day-to-day, it quickly shows its limits.
The five alternatives reviewed here offer more control, better phone features, and stronger business tools. But among them, iPlum stands out.
It delivers a complete communication system—voicemail transcription, secure texting, call recording, HIPAA compliance, and more —at a lower monthly cost than GoDaddy Conversations' competitors.
So, if your business needs more than a phone system that offers simple messaging, the choice is clear.
iPlum is a top GoDaddy Conversations designed to grow with your business.
Sounds?
Click the button below to create your iPlum account to get started.
Disclaimer: This article is intended for general informational purposes and may not reflect the most current features or capabilities of the products or companies mentioned. For the most accurate and up-to-date information, please refer to the official sources of each company.
