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iPlum is the best Line2 alternative if you want a new local or toll-free number for the U.S. or Canada that can work as a second line without switching carriers.
The line comes with a dedicated True Caller-ID for calls and texts, as well as an auto attendant with custom greetings, which are great for branding.
And unlike Line2, iPlum lets you choose between your regular carrier network or Wi-Fi for excellent call clarity.
Besides iPlum, there are other alternatives to Line2 that you may want to check out, and we’ll mention those in the sections below.
Let’s start by understanding Line2’s pricing, features, user reviews, and, more importantly, why you would want to consider a different option.
Line2 Reviews: What Are Users Saying?
Any virtual number provider like Line2 is as good as its reviews.
That said, here are some Line2 reviews highlighting common complaints and praises on platforms like G2 and Capterra.
❌ Lacks features like conferencing and multi-device support
"Doesn’t offer... conference calling and a back up line." — Jason O., Capterra
❌ Poor voicemail transcription quality
"Transcriptions are not great..." — Patricia H., Capterra
❌ Call quality can be inconsistent, and the app requires frequent updates
"The connection on calls is not as perfectly clear... the app also needs updating frequently." — Carissa L., G2
❌ Wi-Fi calling fails, and caller ID issues cause frequent service problems
"Wi-Fi calling always failed... could not see numbers or caller IDs." — Verified User, G2
❌ Limited features and no spam filtering
"No way to block texts... no transcription... authentication is inconsistent." — K Richard Pixley, Trustpilot
❌ Customer service is slow and unresponsive
"Customer service is woefully inadequate. Cancelling and giving up unused subscription time." — Paul Pluhacek, Trustpilot
✔ Easy to use with reliable porting of numbers
"Easy to use and set up..." — David K., Capterra
✔ Eliminates the need for carrying two phones
"A second line for my phone, so that I don't have 2 phones." — Verified User, G2
Line2 Pricing
Line2 pricing for business use is as follows:
- Starter – $15.99/month.
- Growth – $20.99/month
- Business – $25.99/month
It is important to note that while Line2’s pricing looks straightforward, the business value is debatable.
For instance, business-critical features like call recording and voicemail transcription are locked behind the $25.99/month tier.
Furthermore, Starter and Growth plans miss essentials like HIPAA compliance, secure encrypted texting, and text templates found in affordable competitors like iPlum.
Line2 Features
Line2 capabilities and functions include:
- Basic call forwarding: Routes incoming calls to another number.
- Caller ID: Shows who’s calling before you pick up.
- VoIP calling: Make and receive calls over the internet
- Mobile apps: Allows you to access Line2 features on your smartphone or tablet.
- Desktop apps: Lets you make and manage calls or texts from your computer.
- Basic usage reports: View simple activity summaries like call and text volume.
Why Look for a Line2 Alternative?
Below are some reasons to consider an alternative to Line 2:
- Frequent app crashes
- Poor call quality, especially on Wi-Fi
- No voicemail transcription on lower plans
- Limited features unless you upgrade
- No message search or group texting tools
- Limited CRM integrations and automation
- No HIPAA compliance
- Slow or unresponsive customer support
Best Line2 Alternatives
We’ve reviewed the alternatives to Line2 below based on parameters like features, HIPAA compliance and cost.
See the table below for a quick overview of what providers offer.
*Google Voice requires a $6/month Google Workspace account in addition to the listed price.
….with that out of the way, let’s get into the details.
1. iPlum (Best Value)
By now, you know Line2's limitations and drawbacks. Let’s now dive into why iPlum is the best alternative to Line2 in detail.
First, iPlum is more affordable and comes with features that go way beyond what Line2 offers.
At its core, iPlum gives you a second phone line with calling, texting, and voicemail capabilities. You can pick a US, Canada, or toll-free number and use it on your phone, tablet, or desktop.
Besides affordability, iPlum's flexibility is what makes it worth your attention. It offers HIPAA-compliant messaging and call features, call recording, voicemail transcriptions, and auto-replies in a secure app.
It also supports international calling in 200+ countries, starting at just one cent per minute. If you're often on the go, this can save your business a significant amount of money.
Like Line2, iPlum also helps keep work and personal communication separate. Employees can use their virtual number with a custom caller ID, business hours, and an auto-attendant that greets callers professionally.
For healthcare providers, iPlum is also HIPAA- and HITECH-compliant, which makes it a reliable option for handling sensitive information.
Furthermore, setup is quick. You can get your business up and running in minutes, and customer service is available if you need help.
On top of that, iPlum offers features that Line2 doesn’t simply offer, including:
- Auto-attendant (IVR)
- Phone tree with extensions
- Do Not Disturb mode
- REST APIs for usage management
- Email alerts for voicemail
- Call management rules (more granular controls)
iPlum offers 50+ calling and texting features, which you can view by clicking the link below.
Pros
- True HIPAA compliance
- Dual-mode calling
- Affordable pricing
- International texting available
- Mobile-first design
Cons
- No video conferencing (feature coming up soon)
iPlum Pricing
iPlum offers its services in the tiers priced as follows:
Standard Plan: $8.99/user/month
Best for: Solo professionals, freelancers, or small businesses who need a second business line with core features. It includes features like:
- Phone tree
- Spam blocking
- Business hours
- Auto-text replies
Professional Plan:
Best for: Healthcare providers, consultants, and service-based businesses that need secure messaging and better record-keeping. It adds features like:
- HIPAA compliance
- Text-to-email
- Text archiving
- Text templates
Premium Plan – $19.99/user/month
Best for: Businesses with call-heavy workflows or those that need a toll-free presence. It includes everything in the lower tiers, plus:
- Call recording
- Toll-free number
How to Port Your Line2 Number to iPlum
According to Line2 reviews, number porting is a prevalent issue with the service. iPlum is different. Watch the video below to learn how to port or transfer your Line2 number to iPlum.
Ready to port/transfer your number to iPlum? Click the link below to get started.
Port Your Line2 Number to iPlum
2. Dialpad
Dialpad, like iPlum, offers more features than Line2. It comes with voice, SMS, MMS, instant messaging, and video meetings. It also provides call recording, voicemail transcriptions, and an auto-attendant.
Dialpad's strength as a Line2 alternative is its built-in AI. It can transcribe calls and meetings in real time, send post-call summaries, and highlight action items.
For sales or support teams, Dialpad also includes AI-powered tools like Real-Time Assist (RTA) cards that pop up live on calls to help agents answer questions.
Dialpad also beats Line2 when it comes to integrations. It can connect with tools like Salesforce, HubSpot, and Google Workspace, a functionality Line2 lacks entirely.
It is also worth noting that while Dialpad is relatively cheaper than Line2, the platform can be overwhelming for solo users or small businesses. So, before you choose Dialpad, make sure you access the features to avoid paying for features you don't need.
Otherwise, if secure calling and texting are central to your business, iPlum remains the best Line2 alternative for small businesses.
Pros
- Unlimited US and Canada calling and texting on all plans
Cons
- Toll-free numbers cost extra
- Features like integrations and auto-replies need upgrades
- No shared numbers or international texting on base plan
Dialpad Pricing
Dialpad offers three pricing plans:
- Standard: $15/user/month
- Pro: $25/user/month
- Enterprise: Contact Dialpad for pricing
3. Grasshopper
Grasshopper overlaps Line2's basic business calling features, such as call forwarding, Wi-Fi calling, and voicemail.
It also lets you choose a local, toll-free, or vanity number. Furthermore, you can set business hours and use custom greetings, similar to Line2’s auto-attendant feature.
However, unlike Line2, Grasshopper supports multiple extensions, making routing calls within small teams easier. In addition, it offers call transfers and voicemail transcriptions on all plans, which Line2 limits to its highest tier.
However, Grasshopper lacks call recording, secure messaging, and CRM integrations, features available with iPlum and Dialpad.
Note: Although Grasshopper supports international calling, you must deposit at least $500 in your account to activate the feature. Moreover, it doesn’t support international texting or advanced team features like analytics or shared numbers.
Sure, Grasshopper works if you only need a simple virtual business number with a professional voicemail and call routing.
But if you want secure texting, AI features, or CRM connections, Grasshopper doesn’t quite fit the bill. Hence, for most small businesses, iPlum still offers more value at a lower cost.
Pros
- Unlimited US/Canada calling
Cons
- Doesn’t support shared numbers
- There’s no call recording
- No integrations
Grasshopper Pricing
Grasshopper offers three plans with the same features across all tiers. The main differences are the number of users, phone numbers, and extensions included.
- True Solo – $14/month: 1 user, 1 number, 1 extension
- Solo Plus – $25/month: Unlimited users, 1 number, 3 extensions
- Small Business – $55/month: Unlimited users, 4 numbers, unlimited extensions
4. Google Voice
Google Voice shares similarities with Line2 in areas such as calling, voicemail, and SMS. You also get voicemail transcriptions, call forwarding and number porting.
And for Gmail and Google Workspace users, the service integrates directly with your calendar, contacts, and email. Line2 doesn’t offer that.
Google Voice thrives on its ability to work within Google’s ecosystem. Therefore, it is easier to manage communication alongside other Google applications you already use.
The integration allows you to make and receive calls from Gmail, sync voicemails to your inbox, and route calls based on your calendar availability.
However, compared to some Line2 competitors, Google Voice's entry-level tier lacks key business features. For instance, you don’t get an auto-attendant or ring groups unless you upgrade to higher plans.
More importantly, Google Voice is not natively HIPAA compliant.
That said, Google Voice is a more convenient choice than Line2 for freelancers or startups already using Google Workspace.
However, if you need secure texting, auto-replies, or a toll-free number, iPlum remains a top Line2 alternative.
Pros
- Offers basic calling and texting
Cons
- No toll-free numbers
- Texting limited to the US
- No non-Google integrations
Google Voice Pricing
To use Google Voice for business, you must first have a Google Workspace account, which starts at $6/user/month. After that, you can choose from three Voice plans:
- Starter – $10/user/month: Up to 10 users, US only
- Standard – $20/user/month: Unlimited users, auto-attendant, desk phone support
- Premier – $30/user/month: Adds advanced reporting and support for international users
5. OpenPhone
For starters, OpenPhone offers more features than Line2. Its base plan, for instance, packs voice calls, SMS, MMS, voicemail transcription, and an auto-attendant.
It also offers toll-free numbers at no extra cost and lets you manage multiple shared inboxes for better team collaboration, functionalities you don’t get with Line2.
Furthermore, OpenPhone allows call recording, contact notes, and snippets only available on Line2’s higher tiers. The service also lets you separate personal and business communication with custom business hours and caller ID settings.
While Line2 has no integrations, OpenPhone connects with tools like HubSpot, Zapier, and Slack. This makes it easier to keep communication synced across platforms. You can also port numbers in at no extra cost
However, OpenPhone lacks video calling and does not support international texting, which may be a dealbreaker for global teams
So, if you need more flexibility and better app integrations than Line2 provides, OpenPhone is a better fit. But if HIPAA compliance, secure texting, or international support is necessary, iPlum is a good alternative to Line2.
Pros
- SMS and MMS available
Cons
- No video calling
- Doesn’t support international texting
OpenPhone Pricing
OpenPhone offers three pricing plans, each with a feature set for different business needs:
- Starter – $15/user/month: Offers shared phone numbers, and unlimited calling and texting in the US and Canada
- Business – $23/user/month: Adds auto-attendant (IVR), call transfer, CRM integrations, and analytics
- Scale – $35/user/month: Includes AI call tagging, dedicated onboarding, and priority support
6. RingCentral
RingCentral offers voice, SMS, team messaging, fax, and video conferencing in one platform. That’s way more channels than Line2, which covers calling and texting.
It also boasts over 400 integrations, including Salesforce, Microsoft Teams, and Zendesk.
In addition, RingCentral’s Core plan offers voicemail transcriptions, call forwarding, call logs, and real-time analytics, features that Line2 either lacks or restricts to higher tiers.
Furthermore, the platform supports advanced call routing, IVR menus, and automated call recording across all tiers.
Compared to Line2, RingCentral is built for larger organizations that need unified communication tools and deeper admin controls. It allows multi-location setup, centralized user management, and a virtual receptionist with multilingual support.
However, compared to platforms like Dialpad or iPlum, RingCentral’s rigid infrastructure can be less flexible and harder to scale quickly. Besides, admin setup and changes often take longer. Thus, smaller businesses may find the platform more complex than necessary.
At $30/user/month for the Core plan, RingCentral is the most expensive Line2 alternative on this list.
While feature-rich, it may be overkill for freelancers or small businesses. For full-featured communication with easier setup and better support for small businesses, iPlum still offers more value.
Line2 Alternatives and Competitors: Frequently Asked Questions (FAQs)
Is Line2 Legit?
Yes, Line2 is a legitimate service for getting a second phone number. However, it has fundamental limitations such as a lack of call recording and HIPAA compliance.
iPlum, an app like Line2, is a better option if you need secure texting, call routing, or HIPAA compliance.
Can I Use Line2 for Business?
Yes, you can, but Line2 lacks key business features like secure messaging, call recording, and CRM integrations. iPlum, in comparison, offers a more complete set of tools for business communication.
Can I Add a Second Phone Number to My Cell Phone?
Yes, you can add a second phone number to your cell phone. With iPlum, for instance, you can add a second number for business calls and texts. This keeps your personal number private and lets you manage work communication from the same device.
Why Choose iPlum Over Other Line2 Competitors?
Line2 may work for basic calling and texting.
However, its limited features, lack of integrations, and missing security options make it a poor fit for growing businesses.
Sure, most Line2 alternatives like Dialpad, Google Voice, and OpenPhone offer more value.
Still, each has trade-offs, whether it’s missing HIPAA compliance, limited texting, or a lack of toll-free numbers.
On the other hand, iPlum packs 50+ business-grade features, including secure messaging, call recording, toll-free and local numbers, and HIPAA compliance—at a lower price than all Line2 competitors.
The best part is that you can get started with iPlum easily and quickly.
Click the link below to start experiencing the iPlum excellence today.
